<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt">When I read the field notice when it first came out (before the many updates) I do not recall that warning being in there about not applying the OS patches. I just checked out a google cached copy from March 2nd and that warning isn't in it. I saved the google cached page to PDF in case you want a copy for reference.<br><br>I did read something about this issue on the ask-icd list the other day, the part about java being off with the manual workaround but the person who posted it didn't mention if they did OS patch or not.<br><br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Jason Aarons (US) <jason.aarons@us.didata.com><br>To:
cisco-voip@puck.nether.net<br>Sent: Tuesday, March 13, 2007 10:37:32 PM<br>Subject: [cisco-voip] IPCCX 3.5(2) manual workaround questions for DST 2007<br><br>
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<p class="MsoNormal"> </p>
<p class="MsoNormal">So what do you do if a customer did apply OS 2000-4-4a and
wants to do the manual workaround for IPCC Express 3.5(2)? They chickened out
of the IPCC 3.5(4) upgrade at the last minute!<span style="color: rgb(31, 73, 125);"> The
field notice has a big warning about do not apply the OS patch……</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Customer is seeing Time of Day in script open a hour late
even though server has correct time in System Tray..</p>
<p><span style="color: black;"><a rel="nofollow" target="_blank" href="http://www.cisco.com/en/US/products/sw/custcosw/ps1973/products_field_notice09186a008076fca2.shtml">http://www.cisco.com/en/US/products/sw/custcosw/ps1973/products_field_notice09186a008076fca2.shtml</a></span></p>
<p><span style="color: black;"> </span></p>
<p><span style="color: black;">If you are unable to upgrade to CRS 3.5(4)SR2 ES1,
please follow the steps below. Note, we strongly encourage you to upgrade to
CRS 3.5(4)SR2 ES1 as soon as possible to avoid problems with future Daylight
Saving changes. <b>Do not apply any OS patch on CRS servers if you follow the
manual workaround below.</b></span></p>
<p><b><span style="color: black;">CRS Manual Workaround 3.5(1), 3.5(2) or 3.5(3):</span></b><span style="color: black;"></span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">1.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">On the new US Daylight
Saving Time date, Logon with administrator privileges to all CRS Servers
(starting with the engine node)</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">2.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Click Start, Settings,
Control Panel, Date and Time</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">3.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Click on Time Zone tab</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">4.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Uncheck the <b>Automatically
adjust clock for daylight savings changes</b></span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">5.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Click on Date and Time
tab.</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">6.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Adjust (if needed) the
time to the actual time.</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">7.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Click Apply or Ok</span></p>
<p style="margin-left: 0.5in; text-indent: -0.25in;"><span style="color: black;"><span style="">8.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style="color: black;">Repeat steps for all
other servers.</span></p>
<p><b><span style="color: black;">Important Steps To Perform:</span></b><span style="color: black;"></span></p>
<p><span style="color: black;">1. On or before Sunday March 11, uncheck <b>Automatically
adjust clock for Daylight Saving changes.</b></span></p>
<p><span style="color: black;">2. On March 11, 2007, on or after 2:01 A.M., move
the clock ahead one hour and then on April 1, after 3:01 A.M., check <b>Automatically
adjust clock for Daylight Saving changes.</b></span></p>
<p><span style="color: black;">Please note, however, that manually adjusting the
clock on the CRS servers could result in a conflict in time which may produce
time synchronization issues. For instance, adjusting the clock during any
active call would result in incorrect historical records for that call.</span></p>
<p><span style="color: black;">Therefore, adjusting the clock is best to be done
when fewest active calls are present or the CRS engine is stopped.</span></p>
</div>
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