Ahh I assumed that was the bug ID Ryan was talking about when he said the field notes had been updated. my bad :)<br><br><div><span class="gmail_quote">On 3/15/07, <b class="gmail_sendername">Candace Holman</b> <<a href="mailto:candace_holman@harvard.edu">
candace_holman@harvard.edu</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">The description on cscsh12444 says: The root cause of the bug is in the
<br>conditions required for the phone to update the time zone. Without this<br>fix the only time the phone will update the time zone is if the clock<br>drifts more than 10 seconds off of the NTP server time.<br><br>But it doesn't say that once it finally gets updated, the phone can
<br>again lose its time zone, which is what is happening here. But it seems<br>related.<br><br>Candace<br><br>-------- Original Message --------<br><br>It's not quite the same bug, as the description of cscsh12444 says " Ed
<br>Leatherman wrote:<br>> I think Wes sent out a msg yesterday that had the bugID in it, was<br>> amongst the other DST bugs<br>><br>> On 3/15/07, *Voll, Scott* < <a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org
</a><br>> <mailto:<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>>> wrote:<br>><br>> Wes, mike, ryan, Tac guys—<br>><br>> Do we have a Bug ID on this? I just tested with both a 7970 and a
<br>> 7941 and if I reboot them they go back to the old time. Then I<br>> have to go in and reset the device. When is this going to be fixed?<br>><br>> Scott<br>><br>> ------------------------------------------------------------------------
<br>><br>> *From:* <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> <mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a>> [mailto:<br>> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> <mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a>>] *On Behalf Of<br>> *Corbett Enders<br>> *Sent:* Thursday, March 15, 2007 10:51 AM<br>> *To:* <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <mailto:<a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a>><br>> *Subject:* [cisco-voip] Do you have phones (7970) still with<br>> incorrect time?READ ME<br>><br>> I've been following the threads on here and to this day I still
<br>> have had 7970 phones with the incorrect time even though they have<br>> the latest phone load, etc.<br>><br>> Well, this document finally explains the answer and basically one<br>> final step is required.
<br>><br>> Go into CCMAdmin and reset the phone. Bingo, correct time. And to<br>> make this even worse, each time the 7970 phones lose power and<br>> reboot, they'll reboot with the incorrect time and you'll have to
<br>> reset them again via CCMAdmin. Until this is fixed in a new phone<br>> load of course.<br>><br>> Read more at this link:<br>><br>> <a href="http://www.cisco.com/en/US/customer/products/hw/phones/ps379/products_field_notice09186a00807d3d9e.shtml">
http://www.cisco.com/en/US/customer/products/hw/phones/ps379/products_field_notice09186a00807d3d9e.shtml</a><br>><br>> ****IMPORTANT NOTE***: For 7906G, 7911G, 7941G/GE, 7961G/GE,<br>> 7970G, 7971GE, in addition to the above phone loads, there is one
<br>> manual workaround that will be needed in order to get the phones<br>> to display the correct time.*<br>><br>> There is a Daylight Savings Time issue which will be fixed in an<br>> upcoming phone release, having the following workaround:
<br>><br>> - Reset the IP phone from the CCMAdmin for the phone to get the<br>> correct time.<br>><br>> Please be aware that each time IP Phones lose power, the System<br>> Administrator will need to reset the IP Phones from CCMAdmin to
<br>> get the correct time.<br>><br>> *Corbett Enders*<br>><br>> Business Development<br>> Homes by Avi Inc.<br>> Tel: (403) 536-7170<br>> Fax: (403) 536-7171<br>> Email:
<a href="mailto:cenders@homesbyavi.com">cenders@homesbyavi.com</a> <mailto:<a href="mailto:cenders@homesbyavi.com">cenders@homesbyavi.com</a>><br>> <a href="http://www.homesbyavi.com">www.homesbyavi.com</a> <
<a href="http://www.homesbyavi.com">http://www.homesbyavi.com</a>><br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a> <mailto:<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip
</a><br>><br>><br>><br>><br>> --<br>> Ed Leatherman<br>> Senior Voice Engineer<br>> West Virginia University<br>> Telecommunications and Network Operations<br>> ------------------------------------------------------------------------
<br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>><br><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>
Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations