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<DIV dir=ltr align=left><SPAN class=492345619-19032007><FONT face=Arial
color=#0000ff size=2>Sorry, I'm not allowed to comment on
that.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=492345619-19032007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=492345619-19032007><FONT face=Arial
color=#0000ff size=2>BC</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=492345619-19032007><FONT face=Arial
color=#0000ff size=2>CCIE 5022</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Jonathan
Charles<BR><B>Sent:</B> Monday, March 19, 2007 12:21 PM<BR><B>To:</B> Voll,
Scott<BR><B>Cc:</B> Corbett Enders;
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Do you have
phones (7970) still withincorrecttime?READ ME<BR></FONT><BR></DIV>
<DIV></DIV>Damned Skippy, at least the Pucksters (still working on a noun for
us) share info... those CCIEs are all 'can't... NDA'
blah...<BR><BR><BR><BR><BR>Jonathan<BR><BR>
<DIV><SPAN class=gmail_quote>On 3/19/07, <B class=gmail_sendername>Voll,
Scott</B> <<A href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
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<DIV>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I like that idea
too. Like CCIE's can open a P2 case on line, <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://puck.nether.net" target=_blank>puck.nether.net</A> users can open
a P1 case =)</SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Scott</SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<DIV>
<DIV style="TEXT-ALIGN: center" align=center><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A> [mailto:<A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank>
cisco-voip-bounces@puck.nether.net</A>] <B><SPAN style="FONT-WEIGHT: bold">On
Behalf Of </SPAN></B>Jonathan Charles<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, March 19, 2007 8:07
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Ryan
Ratliff<BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A>; Corbett Enders
<DIV><SPAN class=e id=q_1116b0f58c3488cc_1><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] Do you have
phones (7970) still withincorrecttime? READ ME</SPAN></DIV></SPAN></FONT>
<P></P></DIV>
<DIV><SPAN class=e id=q_1116b0f58c3488cc_3>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">But you can do cool tricks with the hole (hide
stuff...)<BR><BR>Ah, it is nice to hear that Cisco TAC has minions that handle
the crappy stuff... (I have dealt with such minions before, these are the guys
in IPCC who say it is a CCM issue when the script fails...) <BR><BR>Could we
open a new section on the Cisco Voice downloads for "Members of <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://Puck.nether.net" target=_blank>Puck.nether.net</A> who were told
to apply an ES"? Cuz we are special.<BR><BR><BR><BR><BR>Jonathan
</SPAN></FONT></P>
<DIV>
<P><SPAN><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">On
3/19/07, <B><SPAN style="FONT-WEIGHT: bold">Ryan Ratliff</SPAN></B> <<A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:rratliff@cisco.com" target=_blank>rratliff@cisco.com</A>>
wrote:</SPAN></FONT></SPAN></P>
<P style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">You are implying that an SR like that would come to me
:)<BR><BR>It was proposed putting the load in a new DevPack but
unfortunately<BR>anyone who installed the Dev Pack would have had to go back
and re-<BR>run the CM DST patch to fix their non-3rd gen phones. It
was decided <BR>that rather than give customer's the loaded gun with
instructions<BR>saying "point at foot, pull trigger, yell at me later" we'd
just make<BR>you yell at us without putting a hole in your foot first.
<BR><BR>-Ryan<BR><BR>On Mar 19, 2007, at 10:49 AM, Jonathan Charles
wrote:<BR><BR>Couldn't Cisco automate this?<BR><BR>I only ask because it seems
that it could be easier to acquire...<BR>(and find out that the ES exists)...
maybe a web form where you say, <BR>'hey, I am hitting this bugID, and it says
to apply this ES, download<BR>now...' Maybe a link on the bugID itself, that
way you could track<BR>who is hitting it (have us fill out a questionnaire
indicating that <BR>we are hitting that specific bug and then letting us
download it).<BR><BR>This would also act to alleviate some of the more
annoying TAC cases<BR>from you guys (seriously, don't you find it tedious to
deal with a<BR>ticket that just says, 'give me
ES35'?)<BR><BR><BR><BR><BR><BR>Jonathan<BR><BR><BR><BR><BR>On 3/19/07, Ryan
Ratliff <<A onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:rratliff@cisco.com" target=_blank>rratliff@cisco.com</A>>
wrote: Because it is an<BR>ES load that has not undergone the full testing to
<BR>warrant posting to <A
onclick="return top.js.OpenExtLink(window,event,this)" href="http://cisco.com"
target=_blank>cisco.com</A>. If you want the ES, open a TAC
SR. If<BR>you can't do this then wait for 8.2(2) which is supposed
to post this<BR>week.<BR><BR>Opening the TAC SR gives us hard data to go back
to development and <BR>say X number of customers were impacted directly by
this problem.<BR><BR>-Ryan<BR><BR>On Mar 18, 2007, at 12:17 PM, Jonathan
Charles wrote:<BR><BR>So, here's a question.<BR><BR>Cisco has a confirmed bug,
with a fix. <BR><BR>Why do we need to open a TAC case to get the fix? Why
doesn't Cisco<BR>just publish it?<BR><BR>I know this is going to sound a bit
mean, but from the customer's<BR>perspective, Cisco has bungled this DST thing
horribly. And the <BR>partners are looking like Monkeys 'having unlawful
carnal knowledge<BR>of' a football.<BR><BR><BR><BR><BR>Jonathan<BR><BR>On
3/16/07, Johnson, Ken < <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:kenjohnson@letu.edu" target=_blank>kenjohnson@letu.edu</A> >
wrote: Ok - I guess<BR>sometimes all you have to do is send off an email
and<BR>suddelyn everything you wrote in it becomes moot. Literally
seconds<BR>after sending the last email my TAC engineer contacted me and said
he <BR>had good news that the ES was available and he'd publish
it.<BR><BR>Sorry for the list noise :-)<BR><BR>Ken
Johnson<BR> Mgr. Network
Services,<BR> Information
Technology<BR> LeTourneau
University<BR>_________________________________ <BR>Join the Cisco IP
Telecommunications User Group today<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.ciptug.org"
target=_blank>http://www.ciptug.org</A><BR><BR>-----Original
Message-----<BR>From: Johnson, Ken<BR>Sent: Friday, March 16, 2007 1:48
PM<BR>To: 'Ryan Ratliff'; Corbett Enders <BR>Cc: <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR>Subject: RE: [cisco-voip] Do
you have phones (7970) still with<BR>incorrecttime? READ ME<BR><BR>Glad to see
I wasn't the only one with this issue. I tried asking for <BR>8.2(1)ES5 this
morning but was told that neither it nor 8.2(2) was<BR>released and I'd need
to wait for 8.2(2) to come out next Thursday.<BR><BR>I guess that's fine - but
if anyone has success getting the ES load I'd <BR>like to know so I could ask
again :-)<BR><BR>Ken Johnson<BR> Mgr. Network
Services,<BR> Information
Technology<BR> LeTourneau
University<BR>_________________________________<BR>Join the Cisco IP
Telecommunications User Group today <BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.ciptug.org"
target=_blank>http://www.ciptug.org</A><BR><BR>-----Original
Message-----<BR>From: <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A><BR>[mailto: <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Ryan
Ratliff<BR>Sent: Thursday, March 15, 2007 1:49 PM<BR>To: Corbett Enders<BR>Cc:
<A onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR>Subject: Re: [cisco-voip] Do
you have phones (7970) still with <BR>incorrecttime? READ ME<BR><BR>I'm glad
they finally got the field notice updated. Also see my<BR>email
from this morning indicating that a new phone load is available<BR>that fixes
this problem. If you do not want to wait for 8.2(2) next<BR>week
then open a TAC SR and request 8.2(1)ES5 be posted for
you.<BR><BR>-Ryan<BR><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR></SPAN></FONT></P></DIV>
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