<HTML dir=ltr><HEAD><TITLE>Re: [cisco-voip] MOH problems</TITLE>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Dear Paul;</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>just go to the device pool in which the phones are placed and from <STRONG>User Hold MOH Audio Source </STRONG>choose none and you will get the tone on hold not music on hold function.</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>BTW ensure that this option is not selected on the phone, I mean ensure that it is set to none also on the phone.</FONT></DIV>
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<DIV class=ecsection1 style="MARGIN: auto 0in"><SPAN style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma">Thanks and Best Regards<BR><B><BR>Ahmed A. Elnagar<BR></B>Network Field Engineer</SPAN></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on behalf of Paul Choi<BR><B>Sent:</B> Tue 20-Mar-07 5:02 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] MOH problems<BR></FONT><BR></DIV>
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<P><FONT size=2>When we disable the services associated with MOH, when<BR>we make an external call with IP Communicator, and<BR>place myself on hold. It hangs up on the call. So<BR>it's not dead air, it's when you press HOLD on the IP<BR>phone, it drops the call.<BR><BR>So disabling those services does not seem to fix our<BR>MOH problems.<BR><BR>You're saying that if we place our media inside of a<BR>media group with no audio assigned to it, we'll be<BR>able to prevent the default MOH file from streaming to<BR>phones?<BR><BR>Paul<BR><BR>--- Kent <nws@fredf.org> wrote:<BR><BR>> by default any media that is not assigned to a group<BR>> is assigned to all<BR>> devices. Create a resource group/list put in the<BR>> moh devices. <BR>><BR>> but I just re-read your message.... you can always<BR>> deactivate the<BR>> services associated with moh.<BR>><BR>> Paul Choi wrote:<BR>> > We have a CCM 4.1(3)sr4d cluster that we have no<BR>> media<BR>> > resource groups set, no MOH servers set, yet we<BR>> have<BR>> > MOH playing when users are put on hold throughout<BR>> the<BR>> > cluster! How do we configure the CCM cluster to<BR>> only<BR>> > play the three beeps instead?<BR>> ><BR>> > Perplexed...<BR>> > Paul<BR>> ><BR>> ><BR>> > <BR>> ><BR>><BR>____________________________________________________________________________________<BR>> > Sucker-punch spam with award-winning protection.<BR>> > Try the free Yahoo! Mail Beta.<BR>> ><BR>><BR><A href="http://advision.webevents.yahoo.com/mailbeta/features_spam.html">http://advision.webevents.yahoo.com/mailbeta/features_spam.html</A><BR>> > _______________________________________________<BR>> > cisco-voip mailing list<BR>> > cisco-voip@puck.nether.net<BR>> ><BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>> ><BR>> > <BR>><BR>><BR><BR><BR><BR><BR>____________________________________________________________________________________<BR>8:00? 8:25? 8:40? Find a flick in no time<BR>with the Yahoo! Search movie showtime shortcut.<BR><A href="http://tools.search.yahoo.com/shortcuts/#news">http://tools.search.yahoo.com/shortcuts/#news</A><BR>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></FONT></P></DIV></BODY></HTML>