After a server reset the problem with the phones went away.. TAC thinks
the replication to that server broke. After I convinced them I was
running the latest version of CSA they sent off my mutex errors to
development. <br><br>
Question, is DBHelper a public tool or is it sort of quasi supported?
Reason I ask is it might be handy to link in the wiki for checking out
that type of thing if there is a download link to it.<br>
<br><div><span class="gmail_quote">On 3/14/07, <b class="gmail_sendername">Ed Leatherman</b> <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I'm thinking I may have to do a reset on ccm or something, waiting to
hear back from TAC on it.. now i'm running into some phones that are
having issues on that callmanager.. no dial tone, can't call them, etc.
moving them to another CCM group fixes it. But there are also people
working fine on that same callmanager.
<div><span class="e" id="q_11150ea1d885f688_1"><br><br><div><span class="gmail_quote">On 3/14/07, <b class="gmail_sendername">Rasim Duric</b> <<a href="mailto:rduric@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
rduric@uoguelph.ca</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p><span style="font-size: 10pt; color: blue;">The same happened to us yesterday with one of our Unity server. The
AvCsMgr.exe shuts down and the voice ports deregister. I had to restart the
Unity service. Unity is 4.04sr1, CCM4.1.3sr4d and CSA 4.5. </span></p>
<p><span style="font-size: 10pt; color: blue;">-----------------------------------------------------------------------------------------------------------------------------
</span></p><span>
<p><span style="font-size: 10pt; color: blue;">Event Type: Information</span></p>
<p><span style="font-size: 10pt; color: blue;">Event Source: CSAgent</span></p></span>
<p><span style="font-size: 10pt; color: blue;">Event Category: Kernel Rule </span></p>
<p><span style="font-size: 10pt; color: blue;">Event ID: 256</span></p>
<p><span style="font-size: 10pt; color: blue;">Date: 3/13/2007</span></p>
<p><span style="font-size: 10pt; color: blue;">Time: 4:14:58 PM</span></p>
<p><span style="font-size: 10pt; color: blue;">User: N/A</span></p>
<p><span style="font-size: 10pt; color: blue;">Computer: xxxxxxx</span></p>
<p><span style="font-size: 10pt; color: blue;">Description:</span></p>
<div style="border-style: none none solid; border-color: -moz-use-text-color -moz-use-text-color windowtext; border-width: medium medium 1pt; padding: 0in 0in 1pt;">
<p style="border: medium none ; padding: 0in;"><span style="font-size: 10pt; color: blue;">The current application
'D:\CommServer\AvCsMgr.exe' (as user xx\unitymsgstoresvc) attempted to execute
the new application 'C:\WINNT\system32\DRWTSN32.EXE'. The operation was
allowed.</span></p>
</div>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">Drwtsn32.log shows the following:</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">Application exception occurred:</span></p>
<p><span style="font-size: 10pt; color: blue;"> App: AvCsMgr.exe (pid=3700)</span></p>
<p><span style="font-size: 10pt; color: blue;"> When: 3/13/2007 @ 16:15:08.941</span></p>
<p><span style="font-size: 10pt; color: blue;"> Exception number: c0000005 (access violation)</span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;"> </span></p>
<p><span style="font-size: 10pt; color: blue;">Rasim Duric<br>
Network Analyst (CCS)<br>
University of Guelph<br>
Guelph, N1G 2W1, ON<br>
519-824-4120x53146<br>
<a href="mailto:rduric@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rduric@uoguelph.ca</a></span><span style="font-size: 10pt; color: blue;"></span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ed Leatherman<br>
<b>Sent:</b> Wednesday, March 14, 2007 10:06 AM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> ciscovoip<br>
<b>Subject:</b> Re: [cisco-voip] CSA Bug?</span></p>
</div><div><span>
<p style="margin-left: 0.5in;"> </p>
<p style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;">Its the headless standalone version.</p>
<div>
<p style="margin-left: 0.5in;"><span>On 3/14/07, <b>Ryan
Ratliff</b> <<a href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rratliff@cisco.com</a>>
wrote:</span></p>
<p style="margin-left: 0.5in;">Is this standalone CCM CSA or
managed CSA?<br>
<br>
I found a Unity/CSA bug that references this same error but nothing<br>
to do with CCM.<br>
<br>
-Ryan<br>
<br>
On Mar 14, 2007, at 9:58 AM, Ed Leatherman wrote:<br>
<br>
Anyone seen something similar to this? <br>
<br>
Connected via remote desktop to 2 of our callmanager servers this<br>
morning. when I logged in, CSA started popping up the console window<br>
a bunch of times, with no messages in it. it also spammed this in the<br>
app log:<br>
Event Type: Information<br>
Event Source: CSAgent<br>
Event Category: Local Event Mgr<br>
Event ID: 256<br>
Date: 3/14/2007<br>
Time: 9:23:40 AM<br>
User: N/A<br>
Computer: OWP-SUB-A <br>
Description:<br>
[2007-03-14 09:23:40.248] [PID=4568] [AgentUI]: Failed to create<br>
mutex Global\AgentUI_sess1_instance_mutex<br>
<br>
And to top it off, all the phones/endpoints registered to that server<br>
restarted, including my MGCP gateways, which also appears to have <br>
dropped any calls that were on them. I have two other servers running<br>
the same versions of CSA and callmanager, and it doesnt appear to<br>
happen to them.<br>
<br>
Just opened a TAC SR on it, but was wondering if anyone else had seen <br>
anything like it...<br>
<br>
CSA version <a href="http://5.0.0.194" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">5.0.0.194</a><br>
CCM 4.1.3 SR4d<br>
<br>
--<br>
Ed Leatherman<br>
Senior Voice Engineer<br>
West Virginia University<br>
Telecommunications and Network Operations <br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
<p style="margin-left: 0.5in;"><br>
<br clear="all">
<br>
-- <br>
Ed Leatherman<br>
Senior Voice Engineer<br>
West Virginia University<br>
Telecommunications and Network Operations </p>
</span></div></div>
</div>
</blockquote></div><br><br clear="all"><br></span></div>-- <div><span class="e" id="q_11150ea1d885f688_3"><br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations
</span></div></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations