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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Seems to happen once every few weeks. No real pattern that I can see. I’m
trying to think if this was after SR4d was installed. It seems to be really
close anyway. Nothing else is unregistering that I see. A few phones, but
most of our phones are on rigs in the middle of the ocean over satellite links
so seeing phones unregister regularly is definitely not unusual…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><st1:PersonName w:st="on"><strong><b><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial'>Keith
Klevenski</span></font></b></strong></st1:PersonName><br>
<strong><b><font face=Arial><span style='font-family:Arial'>IP Telephony
Engineer</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=gray face=Arial><span style='font-size:
10.0pt;color:gray'>RigNet Inc.<br>
<U1:STREET><U1:ADDRESS>1880 S. Dairy Ashford<o:p></o:p></span></font></p>
<p class=MsoNormal><u1:address style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x" tabIndex="0" u2:st="on"><u1:address style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x" tabIndex="0" u2:st="on"><u1:Street u2:st="on"><st1:address
w:st="on"><st1:Street w:st="on"><font size=2 color=gray face=Arial><span
style='font-size:10.0pt;color:gray'>Suite</u1:Street></u1:address></span></font></st1:Street><font
color=gray><span style='color:gray'> 300</u1:address></span></font></st1:address><font
color=gray><span style='color:gray'><br>
<u3:PLACE><u3:CITY><st1:place w:st="on"><st1:City w:st="on"><u1:place u2:st="on"><u1:City u2:st="on">Houston</u3:CITY></u3:PLACE></st1:City></u1:City></u1:place>,
<U2:STATE><u1:State u2:st="on"><st1:State w:st="on">TX</u1:State></U2:STATE></st1:State>
<U2:POSTALCODE><u1:PostalCode u2:st="on"><st1:PostalCode w:st="on">77077</u1:PostalCode></U2:POSTALCODE></st1:PostalCode></st1:place>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><span New Times>Office: +1 281.674.0702<br>
<u1:place u2:st="on"><u1:City u2:st="on"><st1:City w:st="on"><st1:place w:st="on">Mobile</u1:City></u1:place></st1:place></st1:City>:
+1 713.677.3925</span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><a href="http://www.rig.net/" title="http://www.rig.net/"><span
title="http://www.rig.net/">http://www.rig.net</span></a><o:p></o:p></span></font></p>
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10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 color=gray face=Arial><span lang=EN
style='font-size:10.0pt;color:gray;font-style:italic'>"Extending the power
of your knowledge"</span></font></i><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
color=black face=Tahoma><span style='font-family:Tahoma;color:windowtext'>
Scott Coner (<st1:country-region w:st="on"><st1:place w:st="on">US</st1:place></st1:country-region>)
[mailto:scott.coner@us.didata.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 21, 2007
12:20 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Keith
Klevenski</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] More
Unregistered Route/Hunt Lists</span></font><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman";
color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;color:navy'>How often is this happening? Anything else randomly
unregistering?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;color:navy'><o:p> </o:p></span></font></p>
<font size=3 color=black face="Times New Roman"><span Times New></font>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'></span>From:</span></font></b><font
color=black face=Tahoma><span style='font-family:Tahoma;color:windowtext'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b><st1:PersonName w:st="on">Keith
Klevenski</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 21, 2007
1:14 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] More
Unregistered Route/Hunt Lists</span></font><font size=3 face="Times New Roman"><span
Times New><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'></span><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Ok, once again I get a complaint of not being able to call long
distance, but local calling is fine. I look at the route lists and seven
of the nine route lists we have are unregistered along with the Unity hunt list
for vm ports. I reset them all and they register and everything is fine
again. Running 4.1.3sr4b. The CCM group the hunt/route lists are in
contain both CallManagers which has been the only reason I read about that would
cause a hunt/route list to unregister (having only one CallManager in the CCM
group assigned to the hunt/route list and it goes down). There was no
loss of connectivity to or between the CallManagers that I can tell. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>I see them unregister in the traces and event log. For example:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Event Type: Error<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Event Source: Cisco CallManager<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Event
Category:
None<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Event ID: 3<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Date:
3/21/2007<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Time:
11:38:34 AM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>User:
N/A<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Computer: HOUCM02<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Description:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Error: DeviceUnregistered - Device unregistered.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Device name.: US-LongDistance-RL<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Device IP address.: <deleted><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Device type. [Optional]: 90<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Device description [Optional].: US-LongDistance-RL<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Reason Code [Optional].: 8<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> App ID: Cisco CallManager<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Cluster ID: US-HOU-CL01<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'> Node ID: <deleted><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Explanation: A device that has previously registered with Cisco
CallManager has unregistered. This event may be issued as part of normal
unregistration event or due to some other reason such as loss of keepalives.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Recommended Action: No action is required if unregistration of this
device was expected..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Doesn’t reason code 8 mean the device initiated the
unregistration? If so why would a route list do this? Any clue why
7 route lists and 1 hunt list unregistered, but 2 route lists did not? I
have yet to find any good reason why a route/hunt list would become
unregistered and stay that way until manually reset (other than the ccm group
only containing one ccm and it goes down). <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Any insight would be WONDERFUL. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'>Thanks!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><strong><b><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial'>Keith
Klevenski</span></font></b></strong></st1:PersonName><br>
<strong><b><font face=Arial><span style='font-family:Arial'>IP Telephony
Engineer</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=gray face=Arial><span style='font-size:
10.0pt;color:gray'>RigNet Inc.<br>
<U1:STREET><U1:ADDRESS>1880 S. Dairy Ashford<o:p></o:p></span></font></p>
<p class=MsoNormal><u1:address u2:st="on" tabIndex="0" style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"><u1:address u2:st="on" tabIndex="0" style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"><u1:Street u2:st="on"><st1:address
w:st="on"><st1:Street w:st="on"><font size=2 color=gray face=Arial><span
style='font-size:10.0pt;color:gray'>Suite</u1:Street></u1:address></span></font></st1:Street><font
color=gray><span style='color:gray'> 300</u1:address></span></font></st1:address><font
color=gray><span style='color:gray'><br>
<u3:PLACE><u3:CITY><u1:place u2:st="on"><u1:City u2:st="on"><st1:place w:st="on"><st1:City
w:st="on">Houston</u1:City></u1:place></u1:City></u1:place></u3:CITY></u3:PLACE></st1:City>,
<U2:STATE><u1:State u2:st="on"><st1:State w:st="on">TX</u1:State></u1:State></U2:STATE></st1:State>
<U2:POSTALCODE><u1:PostalCode u2:st="on"><st1:PostalCode w:st="on">77077</u1:PostalCode></u1:PostalCode></U2:POSTALCODE></st1:PostalCode></st1:place>
</span></font><font size=3 face="Times New Roman"><span Times New><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'></span><span Times New>Office: +1 281.674.0702<br>
<u1:place u2:st="on"><u1:City u2:st="on"><st1:City w:st="on"><st1:place w:st="on">Mobile</u1:City></u1:City></u1:place></st1:place></st1:City>:
+1 713.677.3925</span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><a href="http://www.rig.net/" title="http://www.rig.net/"><span
title="http://www.rig.net/">http://www.rig.net</span></a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 color=gray face=Arial><span lang=EN
style='font-size:10.0pt;color:gray;font-style:italic'>"Extending the power
of your knowledge"</span></font></i><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
</U1:ADDRESS></U1:STREET></div>
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