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<TITLE>Re: [cisco-voip] Message Lights Not Resetting Properly - PleaseAdvise!</TITLE>
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<DIV id=idOWAReplyText1723 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Use this tool to verify that
your accounts have the necessary rights to inside your AD and also Exchange
environment.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><A
href="http://www.ciscounitytools.com/App_DAD.htm">http://www.ciscounitytools.com/App_DAD.htm</A></DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Also you can identify one user that the MWI is not working on and
use the Port Viewer to see the details of the MWI process.</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>If it comes down to it you will have to use your diagnostic tools
to capture information about the MSMQueue and the other related items to make
sure that Unity is notified of the new Voicemail and gets notified, etc..</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Brian</DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on
behalf of Matthew Saskin<BR><B>Sent:</B> Thu 3/22/2007 10:43 AM<BR><B>To:</B>
Miller, Steve<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] Message Lights Not Resetting Properly -
PleaseAdvise!<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>Run a quick port usage report. Possible that you're using
up your<BR>voicemail ports for other purposes and outdials for MWI aren't making
it<BR>through?<BR><BR>Anything change recently in the dial-plan? Are the
extensions you are<BR>having problems with all over the place or are they all
(for example)<BR>within the same partition?<BR><BR>-matt<BR><BR>Miller, Steve
wrote:<BR>> Message lights are taking a very long time to reset or not
resetting<BR>> at all. I have tried re-synching, but with limited
results. Are<BR>> there any common causes/solutions for this
issue?<BR>> <BR>><BR>> Steve Miller<BR>> Telecom
Engineer<BR>> Dickstein Shapiro LLP<BR>> 1825 Eye Street NW | Washington,
DC 20006<BR>> Tel (202) 420-3370 Fax (202)-330-5607<BR>>
millers@dicksteinshapiro.com <<A
href="mailto:millers@dicksteinshapiro.com">mailto:millers@dicksteinshapiro.com</A>><BR>><BR>> <BR>><BR>>
------------------------------------------------------------------------<BR>>
*From:* cisco-voip-bounces@puck.nether.net<BR>> [<A
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>]
*On Behalf Of *kevin k<BR>> *Sent:* Thursday, March 22, 2007 1:35 AM<BR>>
*To:* cisco-voip@puck.nether.net<BR>> *Subject:* [cisco-voip] reorder tone,
dmpiderr<BR>><BR>> the situation is<BR>> today i walk into office and
find out that users at remote site<BR>> (different partition from my
partition) are getting reorder tone.<BR>> <BR>> they can make
internal calls (on-net)<BR>> they dial outside call (off-net) and gets
reorder tone immediately.<BR>> <BR>> i ended up fixing it by
restarting the pri in ccm.<BR>> <BR>> i use mgcp to control voice
gateway from ccm.<BR>> <BR>> here is a trace.what do you
think?<BR>> <BR>> thanks.<BR>> <BR>> <BR>><BR>>
07:49:13.881| SdlSig CcInfoInd tcc_await_digits1 Cdcc(1,100,23,37689)
Cc(1,100,22,1) (1,100,126,1).9809734-(SEP00141CAA4C10:10.7.10.12<BR>> <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0, LZP: 0 DBP:<BR>> 0]CI= 16858962 ssType=0 ssKey=0 ssName=
dn=4 fact.fid=0 ccAct=0<BR>> olpF=0 dName= lineInst=0 tId=0 pParty=0
totalMsg=0 sideAPL.plid=65<BR>> sideAPL.l=0 sideAPL.pl=5 feaCType=0
deviceLocale=1 <BR>> 07:49:13.881| SdlSig DaReq wait
Da(1,100,29,1) Cdcc(1,100,23,37689)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI=16858962 Fqdn=6985 Cgpn=6985
Number=93012171234<BR>> requestID=0
DigitAnalysisComplexity=0 <BR>> 07:49:13.881| SdlSig DmPidReq
initialized DeviceManager(1,100,31,1) Da(1,100,29,1)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [T:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0] Cepn={B430C7CF-5CE3-4B0E-B24A-77E3A1F74A81}
Id=16858962 <BR>> 07:49:13.881| SdlSig DmPidErr wait
Da(1,100,29,1) DeviceManager(1,100,31,1)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0] Cepn={B430C7CF-5CE3-4B0E-B24A-77E3A1F74A81}
Id=16858962<BR>> Pid=0,0,0,0 <BR>> 07:49:13.881| SdlSig DaRes
info_da Cdcc(1,100,23,37689) Da(1,100,29,1)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI=16858962 Block
NoPotentialMatchesExist<BR>> OffNetrequestID =0 <BR>>
07:49:13.881| SdlSig CfCallFailInd wait Cc(1,100,22,1) Cdcc(1,100,23,37689)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 1, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0] <BR>> 07:49:13.881| SdlSig
CcDisconnReq restart0 LineControl(1,100,52,9) Cdcc(1,100,23,37689)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0
c.lc0 c.r0<BR>> c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28<BR>> fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0
rDestPart<BR>> rDestPat rDestCdpn unMRDestCdpn rDestName <BR>>
07:49:13.881| SdlSig CcDisconnReq call_initiated1 LineCdpc(1,100,51,36143)
LineControl(1,100,52,9) (1,100,126,1).9809734-(SEP00141CAA4C10:<BR>>
10.7.10.12 <<A href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP -
HP: 0, NP: 0, LP: 0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI= 16858962 clearType0
c.cid8 c.l1 c.cs0 c.lc0 c.r0<BR>> c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28 fac.l0 fac.fid28<BR>> fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
BehalfDevice rfr0 rDestPart<BR>> rDestPat rDestCdpn unMRDestCdpn
rDestName <BR>> 07:49:13.881| SdlSig CcDisconnReq restart0
StationD(1,100,125,6) LineCdpc(1,100,51,36143)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0
c.lc0 c.r0<BR>> c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28<BR>> fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0
rDestPart<BR>> rDestPat rDestCdpn unMRDestCdpn rDestName <BR>>
07:49:13.881| SdlSig CcDisconnReq overlap_sending2 StationCdpc(1,100,124,45140)
StationD(1,100,125,6) (1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12
<<A href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP:
0, LP: 0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8
c.l1 c.cs0 c.lc0 c.r0<BR>> c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28
fac.l0 fac.fid28<BR>> fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice
rfr0 rDestPart<BR>> rDestPat rDestCdpn unMRDestCdpn
rDestName <BR>> 07:49:13.881| SdlSig StationOutputStopTone
restart0 StationD(1,100,125,6) StationCdpc(1,100,124,45140)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 3, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CI=16858962 Line=2 <BR>>
07:49:13.881| SdlSig StationOutputStartTone restart0 StationD(1,100,125,6)
StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:<BR>>
10.7.10.12 <<A href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP -
HP: 0, NP: 2, LP: 0, VLP: 0,<BR>> LZP: 0 DBP: 0]Tone=ReorderTone Direction=0
Line=2 CI=16858962 <BR>> 07:49:13.881| SdlSig
StationOutputSelectSoftKeys restart0 StationD(1,100,125,6)
StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:<BR>>
10.7.10.12 <<A href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP -
HP: 0, NP: 1, LP: 0, VLP: 0,<BR>> LZP: 0 DBP: 0]Line=2 CI=16858962 SKIndex=8
Mask=fffeffff <BR>> 07:49:13.881| SdlSig DSetCallState restart0
StationD(1,100,125,6) StationCdpc(1,100,124,45140)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [R:NP - HP: 0, NP: 0, LP:
0, VLP: 0,<BR>> LZP: 0 DBP: 0]CallState =
disconnect_indication12 <BR>> 07:49:13.881| SdlSig DbCdrReq wait
EnvProcessCdr(1,100,8,1) Cdcc(1,100,23,37689)
(1,100,126,1).9809734-(SEP00141CAA4C10:<BR>> 10.7.10.12 <<A
href="http://10.7.10.12">http://10.7.10.12</A>>)| [NP - PQ:
0]<BR>> <BR>>
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