<div>the situation is </div>
<div>today i walk into office and find out that users at remote site (different partition from my partition) are getting reorder tone.</div>
<div> </div>
<div>they can make internal calls (on-net)</div>
<div>they dial outside call (off-net) and gets reorder tone immediately.</div>
<div> </div>
<div>i ended up fixing it by restarting the pri in ccm.</div>
<div> </div>
<div>i use mgcp to control voice gateway from ccm.</div>
<div> </div>
<div>here is a trace.what do you think?</div>
<div> </div>
<div>thanks.</div>
<div> </div>
<div> </div>
<div> <br>07:49:13.881| SdlSig CcInfoInd tcc_await_digits1 Cdcc(1,100,23,37689) Cc(1,100,22,1) (1,100,126,1).9809734-(SEP00141CAA4C10:<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI= 16858962 ssType=0 ssKey=0 ssName= dn=4
fact.fid=0 ccAct=0 olpF=0 dName= lineInst=0 tId=0 pParty=0 totalMsg=0 sideAPL.plid=65 sideAPL.l=0 sideAPL.pl=5 feaCType=0 deviceLocale=1 <br>07:49:13.881| SdlSig DaReq wait Da(1,100,29,1) Cdcc(1,100,23,37689) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI=16858962 Fqdn=6985 Cgpn=6985 Number=93012171234 requestID=0 DigitAnalysisComplexity=0 <br>07:49:13.881| SdlSig DmPidReq initialized DeviceManager(1,100,31,1) Da(1,100,29,1) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [T:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] Cepn={B430C7CF-5CE3-4B0E-B24A-77E3A1F74A81} Id=16858962 <br>07:49:13.881| SdlSig DmPidErr wait Da(1,100,29,1) DeviceManager(1,100,31,1) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] Cepn={B430C7CF-5CE3-4B0E-B24A-77E3A1F74A81} Id=16858962 Pid=0,0,0,0 <br>07:49:13.881| SdlSig DaRes info_da Cdcc(1,100,23,37689) Da(1,100,29,1) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI=16858962 Block NoPotentialMatchesExist OffNetrequestID =0 <br>07:49:13.881| SdlSig CfCallFailInd wait Cc(1,100,22,1) Cdcc(1,100,23,37689) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 1, LP: 0, VLP: 0, LZP: 0 DBP: 0] <br>07:49:13.881| SdlSig CcDisconnReq restart0 LineControl(1,100,52,9) Cdcc(1,100,23,37689) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0 c.lc0 c.r0 c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0 rDestPart rDestPat rDestCdpn unMRDestCdpn rDestName <br>07:49:13.881| SdlSig CcDisconnReq call_initiated1 LineCdpc(1,100,51,36143) LineControl(1,100,52,9) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0 c.lc0 c.r0 c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0 rDestPart rDestPat rDestCdpn unMRDestCdpn rDestName <br>07:49:13.881| SdlSig CcDisconnReq restart0 StationD(1,100,125,6) LineCdpc(1,100,51,36143) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0 c.lc0 c.r0 c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0 rDestPart rDestPat rDestCdpn unMRDestCdpn rDestName <br>07:49:13.881| SdlSig CcDisconnReq overlap_sending2 StationCdpc(1,100,124,45140) StationD(1,100,125,6) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI= 16858962 clearType0 c.cid8 c.l1 c.cs0 c.lc0 c.r0 c.cv27 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0 fac.fid28 fac.l0
fac.fid28 fac.l0 fac.fid28 fac.l0 BehalfDevice rfr0 rDestPart rDestPat rDestCdpn unMRDestCdpn rDestName <br>07:49:13.881| SdlSig StationOutputStopTone restart0 StationD(1,100,125,6) StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 3, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI=16858962 Line=2 <br>07:49:13.881| SdlSig StationOutputStartTone restart0 StationD(1,100,125,6) StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 2, LP: 0, VLP: 0, LZP: 0 DBP: 0]Tone=ReorderTone Direction=0 Line=2 CI=16858962 <br>07:49:13.881| SdlSig StationOutputSelectSoftKeys restart0 StationD(1,100,125,6) StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 1, LP: 0, VLP: 0, LZP: 0 DBP: 0]Line=2 CI=16858962 SKIndex=8 Mask=fffeffff <br>07:49:13.881| SdlSig DSetCallState restart0 StationD(1,100,125,6) StationCdpc(1,100,124,45140) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]CallState = disconnect_indication12 <br>07:49:13.881| SdlSig DbCdrReq wait EnvProcessCdr(1,100,8,1) Cdcc(1,100,23,37689) (1,100,126,1).9809734-(SEP00141CAA4C10:
<a href="http://10.7.10.12">10.7.10.12</a>)| [NP - PQ: 0] <br> </div>