<HTML dir=ltr><HEAD><TITLE>Re: [cisco-voip] MOH problems</TITLE>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Hello paul;</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>I have just passed by this information and I donot know maybe it could help</FONT></DIV>
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<DIV dir=ltr><A name=ToneOnHoldTime><B>Tone on Hold Timer </B></A></DIV>
<DIV dir=ltr>This parameter specifies the number of seconds between every two hold tones that are played when a call is put on hold. For non-MGCP-based devices, if this value is 0, the held device will play the hold tone only one time when t e caller is put on hold; if the value is 200000, no hold tone plays; otherwise, the held device will play the hold tone every so many seconds (specified by this value) repeatedly. If the specified value is less than 5 seconds, the device will raise it to 5 seconds. For MGCP-based devices, <STRONG>the hold tone is disabled if this value is 0 or 200000</STRONG>; any other value will enable the hold tone on MGCP-based devices when the caller is put on hold.</DIV>
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<DIV class=ecsection1 style="MARGIN: auto 0in"><SPAN style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma">Thanks and Best Regards<BR><B><BR>Ahmed A. Elnagar<BR></B>Network Field Engineer</SPAN></DIV>
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<DIV class=ecsection1 style="MARGIN: auto 0in"><SPAN lang=ES style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma; mso-ansi-language: ES">Advanced Computer Technology (ACT)<BR>16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt <BR>Postal Code:12411 Cairo Egypt<BR></SPAN><SPAN style="FONT-SIZE: 6pt; COLOR: #003366; FONT-FAMILY: Tahoma"><BR></SPAN><SPAN class=ecspelle><B><SPAN lang=ES style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma; mso-ansi-language: ES">Mob</SPAN></B></SPAN><B><SPAN style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma">:</SPAN></B><SPAN style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma"> +2010-2833868</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma"><BR></SPAN><B><SPAN lang=ES style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma; mso-ansi-language: ES">Website</SPAN></B><B><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma">: </SPAN></B><SPAN lang=ES style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma; mso-ansi-language: ES">www.act-eg.com<BR><B>E-mail</B></SPAN><B><SPAN style="FONT-SIZE: 10pt; COLOR: #004600; FONT-FAMILY: Tahoma">: </SPAN></B><SPAN lang=ES style="FONT-SIZE: 10pt; COLOR: #003366; FONT-FAMILY: Tahoma; mso-ansi-language: ES"><A href="mailto:aelnagar@act-eg.com">aelnagar@act-eg.com</A></SPAN></DIV></FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on behalf of Kent<BR><B>Sent:</B> Wed 21-Mar-07 1:35 AM<BR><B>To:</B> Paul Choi<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] MOH problems<BR></FONT><BR></DIV>
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<P><FONT size=2>would need to see logs then, something is telling the phone/gateway to<BR>go someplace and start streaming.<BR><BR>Did this have moh setup at one time, if so, Have you done a Reset at<BR>the server level to insure all tftp files got updated?<BR><BR>Paul Choi wrote:<BR>> We already have this set on the cluster. :(<BR>><BR>> Paul<BR>> --- Ahmed Elnagar <aelnagar@ACT-EG.COM> wrote:<BR>><BR>> <BR>>> Dear Paul;<BR>>> <BR>>> just go to the device pool in which the phones are<BR>>> placed and from User Hold MOH Audio Source choose<BR>>> none and you will get the tone on hold not music on<BR>>> hold function.<BR>>> <BR>>> BTW ensure that this option is not selected on the<BR>>> phone, I mean ensure that it is set to none also on<BR>>> the phone.<BR>>> <BR>>> Thanks and Best Regards<BR>>><BR>>> Ahmed A. Elnagar<BR>>> <BR>><BR>><BR>><BR>> <BR>> ____________________________________________________________________________________<BR>> Be a PS3 game guru.<BR>> Get your game face on with the latest PS3 news and previews at Yahoo! Games.<BR>> <A href="http://videogames.yahoo.com/platform?platform=120121">http://videogames.yahoo.com/platform?platform=120121</A><BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>><BR>> <BR><BR>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></FONT></P></DIV></BODY></HTML>