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<title>FW: Unity Voicemail</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Anyone seen the below issue. They claim they reset someone&#8217;s
password and the user had to re-enroll. I suspect user error but I&#8217;ll research
it and try to duplicate -jason<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Helpdesk <br>
<b>Sent:</b> Friday, March 30, 2007 2:46 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Subject:</b> FW: Unity Voicemail<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Have you
heard of anything like this?&nbsp; It has happened a few times in
Delaware.&nbsp; At first, we chalked it up to selecting the &quot;Set
subscriber for self-enrollment at next login&quot;</span> <span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>option but I don't
think that's it.&nbsp; </span><o:p></o:p></p>

<p>&nbsp;<o:p></o:p></p>

<p>&nbsp;<span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>-----Original
Message-----</span> <br>
<b><span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>From: &nbsp;</span></b>
<span style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Delaware</span><br>
<b><span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>Sent:&nbsp;&nbsp;</span></b>
<span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>Friday, March
30, 2007 1:55 PM</span> <br>
<b><span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>To:&nbsp;&nbsp;&nbsp;&nbsp;</span></b>
<span style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Helpdesk</span><br>
<b><span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></b>
<span style='font-size:7.5pt;font-family:"Tahoma","sans-serif"'>Unity Voicemail</span>
<o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We have
found that sometimes the voicemail, once the password is reset the user has to
totally re-set up their mailbox. We reinstalled Bruce's voicemail, and it was
fine, but then a few days later, it made him re-setup his mailbox.</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Let's keep
an eye out or if you have any ideas. </span><o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p>&nbsp;<o:p></o:p></p>

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