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For some of my remote offices, this is a real problem. (I have no idea how ppl can misdial 911...but they do anyway.)<BR>
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1) I've removed it for some offices....but not all.<BR>
2) Put stickers on the phones that say "to get emergency services you must dial (9) 911. (Our local Cisco office uses this technique as well.).<BR>
3) Have a Unity call handler for 911 that asks "...do you really want to dial 911" Press 1 for yes, 2 for no." 1 then forwards them to 911.<BR>
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-V<BR>
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On Fri, 2007-03-30 at 08:17 -0500, Jonathan Charles wrote:<BR>
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<FONT COLOR="#000000">Illinois law says that anyone visiting the site should be able to pick up a phone (without knowing the access code) and get emergency assistance...</FONT><BR>
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<FONT COLOR="#000000">To be honest, creating both patterns is just a good idea... (do you want to be responsible because you didn't?) </FONT><BR>
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<FONT COLOR="#000000">However, I would recommend changing your access code to 7 or 8 to ensure you don't get a lot of misdialed 911 calls...</FONT><BR>
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<FONT COLOR="#000000">Jonathan</FONT><BR>
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<FONT COLOR="#000000">On 3/29/07, </FONT><FONT COLOR="#000000"><B>Miller, Steve</B></FONT><FONT COLOR="#000000"> <<A HREF="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A>> wrote:</FONT>
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<FONT SIZE="2"><FONT COLOR="#0000ff">We currently program our Call Manager to dial 911 as well as (9) 911. Is there anything legal that forces us to do so? We've had 100 false 911 calls over the past 3 months and I would like to restrict 911 and force everyone to call (9) 911 using the access code as they would for any other outside number. Opinions? Legal facts? Please let me know!</FONT></FONT>
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<FONT SIZE="2"><FONT COLOR="#0000ff">Steve Miller</FONT></FONT><BR>
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