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<tt>Hi Erick, Kris,<br>
i want to deal with the problem of my first CUE installation (!) but
please enlighten me first.<br>
I have worked with several CUE AIM but after someone else had installed
them initially!!<br>
So,<br>
here is the show software/license versions:<br>
</tt>
<hr size="2" width="100%"><tt><br>
<br>
se-172-31-2-2# sh software versions <br>
Installed Packages:<br>
- Installer 2.3.2<br>
- Thirdparty 2.3.2<br>
- Bootloader (Primary) 2.1.2<br>
- Infrastructure 2.3.3<br>
- Global 2.3.2<br>
- Service Engine license 1.20 2.1.2<br>
- Auto Attendant 2.3.0<br>
- Voice Mail 2.3.3<br>
- Bootloader (Secondary) 2.1.2<br>
- Core 2.3.0<br>
- GPL Infrastructure 2.3.0<br>
<br>
Installed Languages:<br>
- English language pack 2.3.0<br>
</tt>
<hr size="2" width="100%"><tt><br>
se-172-31-2-2# sh software licenses <br>
Core:<br>
- Application mode: CCM<br>
- Total usable system ports: 6<br>
<br>
Voicemail/Auto Attendant:<br>
- Max system mailbox capacity time: 840<br>
- Default # of general delivery mailboxes: 5<br>
- Default # of personal mailboxes: 12<br>
<br>
- Max # of configurable mailboxes: 17<br>
<br>
Languages:<br>
- Max installed languages: 1<br>
- Max enabled languages: 1<br>
<br>
</tt>
<hr size="2" width="100%"><tt><br>
WHAT VERSION is IT and is the license correct?<br>
Do i need to upgrade if need only english lang support?<br>
I don't know if that matters but, I have ordered from cisco<br>
"</tt><font face="Arial" size="2">SCUE-LIC-12CCM Unity Express
License 12 Voice Mailbox-Auto Attendant -CCM</font><tt>", but i have
received<br>
</tt><font face="Arial" size="2">"SCUE-LIC-12CME Unity Express
License 12 Voice Mailbox-Auto Attendant-CCME"<br>
<br>
I kept it because it has the same hw (or not?) and all i had to do it
was upgrade the license file.<br>
<br>
Is it correct?<br>
<br>
By the way, what do you mean by helper image and disk-cleanup? where
can i find this helper image?<br>
<br>
Thanks a lot,<br>
Anthony<br>
</font><br>
Erick Bergquist wrote:
<blockquote cite="mid117638.90416.qm@web37204.mail.mud.yahoo.com"
type="cite">
<style type="text/css"><!-- DIV {margin:0px;} --></style>
<div
style="font-family: times new roman,new york,times,serif; font-size: 12pt;">
<div
style="font-family: times new roman,new york,times,serif; font-size: 12pt;">Post
the error messages, console messages, etc from timeframe it
reboots (if any). I've worked on many failed AIM-CUEs but haven't seen
this sort of thing on a new one yet. <br>
<br>
If you have a few seconds before it reboots, you can try to enter 'show
log name messages.log tail 5' and then wait and capture new messages
that may happen when it reboots.<br>
<br>
Like Kris had said, the boot helper
image disk-cleanup may help, but sometimes it doesn't (depends on how
bad
flash is). <br>
<br>
Hope this helps figure it out, else TAC it. <br>
<br>
<div
style="font-family: times new roman,new york,times,serif; font-size: 12pt;">-----
Original Message ----<br>
From: Anthony Kouloglou <a class="moz-txt-link-rfc2396E" href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a><br>
To: Kris Seraphine <a class="moz-txt-link-rfc2396E" href="mailto:baryonyx5@gmail.com"><baryonyx5@gmail.com></a><br>
Cc: <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck-nether.net">"cisco-voip@puck-nether.net"</a> <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Sent: Friday, March 30, 2007 9:16:09 AM<br>
Subject: Re: [cisco-voip] CUE-AIM 2.3-CCM:after running the wizard it
continously reloads<br>
<br>
<tt>Yes Kris,<br>
it is a band new AIM module with 1GB flash. Do you think it is normal
that after i do a minimal config it gets stuck?<br>
Shall i proceed with what you sent me?<br>
<br>
Thanks<br>
Anthony<br>
</tt><br>
Kris Seraphine wrote:
<blockquote type="cite">Is it a brand new AIM module? I've seen them
get stuck in
a reboot cycle when the flash disk gets too full. The solution to that
is to download the helper image from CCO and put it on tftp. Go to
bootloader prompt (hit *** when prompted during boot) and change config
to point to this helper. Boot this image by doing a "boot helper".
When the image boots up, choose Option 3 to do disk cleanup. <br>
<br>
That might be worth a try.<br>
<br>
<br>
It might also help to post an error messages you see when it's stuck in
the reboot cycle. <br>
<br>
<br>
<br>
<div><span class="gmail_quote">On 3/30/07, <b
class="gmail_sendername">
Anthony Kouloglou</b> <<a rel="nofollow" target="_blank"
href="mailto:akoul@dataways.gr">akoul@dataways.gr</a>>
wrote:</span>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,
i have a CUE AIM 2.3 on a 2811 and i integrated it with a CCM 5.0(4a).<br>
After running the 1 wizard to configure it, i also run the<br>
postinstallation wizard: it went OK.<br>
Then i accessed the GUI and performed the wizard to import users etc. <br>
i have filled the necessary information, jtapi user, ccmadmin user and<br>
the wizard imported all the settings correctly (i have skipped the users<br>
import because for the moment i only need the AA).<br>
After that, i saw the gui and the CTI ports were correctly imported,
but... <br>
<br>
it started to reload!<br>
And after it came online, it reloaded again!<br>
And every time it came online, after 10-15 seconds it reloads.<br>
I almost had the time to issue "offline" and "restore factory defaults"
<br>
and after the reload i am back to zero again.<br>
I did the same procedure and it happened again!!<br>
Any ideas why it is happening?<br>
<br>
Thanks<br>
Anthony<br>
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<br>
<br clear="all">
<br>
-- <br>
kris seraphine
</blockquote>
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