Re-run the failover integration wizard thing... if it fails you will know why things are hincky...<br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 4/4/07, <b class="gmail_sendername">Miller, Steve</b> <<a href="mailto:MillerS@dicksteinshapiro.com">
MillerS@dicksteinshapiro.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Our system is programmed so that our primary Unity server is supposed to
<br>be active. Is there any reason why the failover server would be active<br>all the time? This has been happening for almost a week.<br><br><br>Steve Miller<br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006
<br>Tel (202) 420-3370 Fax (202)-330-5607<br><a href="mailto:millers@dicksteinshapiro.com">millers@dicksteinshapiro.com</a><br><br><br>-----Original Message-----<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Voll, Scott<br>Sent: Wednesday, April 04, 2007 3:06 PM<br>To: Jerri Robbins
<br>Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] IPCC HR licensing questions<br><br>My understanding is a supervisor takes one agent license and one<br>supervisor license (but I could be wrong).
<br><br><br><br>Scott<br><br><br><br>PS. What version of IPCCx? In the older 3.x code I had issues like this<br>with that dumb little bat file.<br><br><br><br>________________________________<br><br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Jerri Robbins<br>Sent: Wednesday, April 04, 2007 11:22 AM<br>To: <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>Subject: [cisco-voip] IPCC HR licensing questions<br><br><br><br>Can someone explain how the HR licensing works? I have 80 licenses<br>right now and I had the understanding that it was for concurrent users
<br>logged in only. However, over the last few days my users have been<br>getting "Max licenses exceeded..." messages and aren't able to login to<br>the agent desktop. If a user is also a supervisor, does that take 2
<br>licenses or just 1? Right now I have 62 desktop agents and 6<br>supervisors logged in and I have users getting the max license error.<br>Any suggestions??<br><br><br><br>Thank you,<br><br><br><br>Jerri Robbins<br><br>
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