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<DIV><FONT size=2>I believe the only application that doesn't give you full
upgrades is ACS. SAU for ACS only gives you minor release for free.</FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...there's no such thing as a bad timbit...<BR></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=matt@saskin.net href="mailto:matt@saskin.net">Matthew Saskin</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=mfa@gte.net
href="mailto:mfa@gte.net">Michael Armstrong</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, April 05, 2007 1:42
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Ordering
CallManager 5</DIV>
<DIV><BR></DIV>1 - yes<BR>2 - <A
href="http://www.cisco.com/upgrade">www.cisco.com/upgrade</A><BR><BR>-matt<BR><BR>Michael
Armstrong wrote:<BR>> I've finally given up after trolling through CCO for
the last half hour. <BR>> Two questions:<BR>><BR>> 1) Is an upgrade
from CallManager 4 to 5 included in my SAU Smartnet <BR>> contract?<BR>>
2) If so, how do I order the upgrade/new install kit?<BR>><BR>> Mike
Armstrong<BR>> UF/IFAS CREC<BR>> Lake Alfred, FL <BR>><BR>>
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