Does anyone know why this works?<br><br>We have some DIDs from the phone company. So we set one up to be an "automated information" line, basically you call it, we route you to the Unity VM message for that extension (let's call it 2222, and say our DIDs begin with 22xx). I noticed that if someone calls 2222, they get the message. If someone else immediately calls 2222, they ALSO get the message. The message is long enough that I could have 4 phones calling in, and they all got the message right from the beginning. I am wondering why someone didn't get a busy signal....
<br><br>Because I ported one line in our company, let's call it 555-6789 from POTS to the PRI, and I notice that when someone calls that number, and if someone else calls it immediately, they get a busy signal. I thought by pushing this # onto the PRI, I could have multiple people calling in on that number. (Actually 6789 is part of a broadcast huntlist, so if you call it, 4 phones ring in shipping. I was hoping we could take a 2nd call, and a 2nd guy in shipping could take that call). Or do I need to tell the phone company to setup a hunt group and point to a 2nd # that I could port to the PRI?
<br><br>Todd<br>