There is a bug with this feature in CM 5. The bug ID is CSCse95176. Bouncing the Attendant Console service is supposed to temporarily fix the issue. <br><br>I'm told there is a ES coming in the next few weeks that will address it.
<br><br><br><br><div><span class="gmail_quote">On 4/11/07, <b class="gmail_sendername">Vince Loschiavo</b> <<a href="mailto:VLoschiavo@data-corporation.com">VLoschiavo@data-corporation.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div style="margin: 3pt 3pt 0.75pt;" vlink="purple" link="blue" lang="EN-US">
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">The Attendant console software has an option to transfer to
Voice Mail, but it is currently not working.</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">I get an error message that says " Failed to transfer to
Voice Mail."</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Any hints? This was working
before......</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div> </div>
<div align="left">____________________________________________________________<br>Vincent
Loschiavo<br>Senior Consultant<br>Datacorp<br>18503 Pines Blvd</div>
<div align="left">Suite 212</div>
<div align="left">Pembroke Pines, FL, 33029<br></div>
<div align="left">"Cisco Advanced Unified Communications Partner"<br>Cell
Phone: 786-282-1164<br>Office
Phone: 305-594-6933<br><font color="#000000">____________________________________________________________</font>
</div>
<div> </div><br>
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Vince
Loschiavo<br><b>Sent:</b> Wednesday, April 11, 2007 4:39 PM<br><b>To:</b>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity 4.2 - UM
Exchange<br></font><br></div>
<div></div>
<div><span><font color="#0000ff" face="Arial" size="2">Anybody know how to change the "Directory Handler"'s voice
prompt.</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div><span><font color="#0000ff" face="Arial" size="2">The
message says 'spell the person's first and last name...blah...blah...then press
pound.'</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div><span><font color="#0000ff" face="Arial" size="2">I have
a customer that would like to change this message....but you can't change this
through the GUID and I can't seem to locate the .wav file.</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div><span><font color="#0000ff" face="Arial" size="2">-V</font></span></div>
<div><span></span> </div></div>
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https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br><br clear="all"><br>-- <br>kris seraphine