There is a bug with this feature in CM 5.&nbsp; The bug ID is CSCse95176.&nbsp; Bouncing the Attendant Console service is supposed to temporarily fix the issue.&nbsp; <br><br>I&#39;m told there is a ES coming in the next few weeks that will address it.&nbsp; 
<br><br><br><br><div><span class="gmail_quote">On 4/11/07, <b class="gmail_sendername">Vince Loschiavo</b> &lt;<a href="mailto:VLoschiavo@data-corporation.com">VLoschiavo@data-corporation.com</a>&gt; wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">








<div style="margin: 3pt 3pt 0.75pt;" vlink="purple" link="blue" lang="EN-US">
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">The Attendant console software has an option to transfer to 
Voice Mail, but it is currently not working.</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">I get an error message that says &quot; Failed to transfer to 
Voice Mail.&quot;</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Any hints?&nbsp; This was working 
before......</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div>&nbsp;</div>
<div align="left">____________________________________________________________<br>Vincent 
Loschiavo<br>Senior Consultant<br>Datacorp<br>18503 Pines Blvd</div>
<div align="left">Suite 212</div>
<div align="left">Pembroke Pines, FL,&nbsp;33029<br></div>
<div align="left">&quot;Cisco Advanced Unified Communications Partner&quot;<br>Cell 
Phone:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 786-282-1164<br>Office 
Phone:&nbsp;&nbsp;&nbsp; 305-594-6933<br><font color="#000000">____________________________________________________________</font> 
</div>
<div>&nbsp;</div><br>
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> 
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Vince 
Loschiavo<br><b>Sent:</b> Wednesday, April 11, 2007 4:39 PM<br><b>To:</b> 
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity 4.2 - UM 
Exchange<br></font><br></div>
<div></div>
<div><span><font color="#0000ff" face="Arial" size="2">Anybody know how to change the &quot;Directory Handler&quot;&#39;s voice 
prompt.</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div><span><font color="#0000ff" face="Arial" size="2">The 
message says &#39;spell the person&#39;s first and last name...blah...blah...then press 
pound.&#39;</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div><span><font color="#0000ff" face="Arial" size="2">I have 
a customer that would like to change this message....but you can&#39;t change this 
through the GUID and I can&#39;t seem to locate the .wav file.</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span>&nbsp;</div>
<div><span><font color="#0000ff" face="Arial" size="2">-V</font></span></div>
<div><span></span>&nbsp;</div></div>
<br>_______________________________________________<br>cisco-voip mailing list<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br><br clear="all"><br>-- <br>kris seraphine