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<TITLE>Re: [cisco-voip] Trace file size's and server load CCM 3.2(3)</TITLE>
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<DIV id=idOWAReplyText91587 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>I have seen this posted in
this forum from google but with no response, so before a TAC case is opened I
would like to know if anyone has seen this issue with IPMA.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>It is CCM 4.3(1) new install and IPMA is
configured as just Shared Line so there are no proxy settings configured in the
service parameters but the rest is filled in, CTI, etc... The manager and
assistant are setup inside the user configuration inside the global
directory. The CCM itself is integrated to AD 2003 and everything else
works just fine as in using MLA. The passwords for the accounts
CCMAdministrator, IPMASysUser, CCMSysUser had been changed per
documentation.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>The client installs to the users machine
which is XP-SP2 and has Java 1.4.2 which by a file on the server it says to use
1.4.0_01. It also says to have Java Virtual Machine loaded on the client
per the IPMA install guide but I do not think this is the main culprit.
However Cisco better change things because Microsoft will no longer support JVM
by the end of this year.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>I have captured a trace from the client
about getting this error and to contact the administrator.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>The only locale installed on the server is
United State/English_United_States.</FONT></DIV></DIV>
<DIV dir=ltr><BR>ERROR!! Got an exception while reading server file
versionsjava.io.IOException: Server returned HTTP response code: 500 for URL: <A
href="http://x.x.x.x/ma_locales/LocaleMasterVersion.txt">http://x.x.x.x/ma_locales/LocaleMasterVersion.txt</A><BR>6:
Wed Apr 18 13:00:24 EDT 2007 % ERROR!! java.io.IOException: Server returned HTTP
response code: 500 for URL: <A
href="http://x.x.x.x/ma_locales/LocaleMasterVersion.txt">http://x.x.x.x/ma_locales/LocaleMasterVersion.txt</A></DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>The full trace is attached.</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Brian</DIV>
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