<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Do NOT attempt to install the standalone version 5.0.0.210-3.0.3
of Cisco Security Agent remotely. I attempted this last night and the
servers did not recover without having local support drive into the office to
help out. I was doing an upgrade of an older version of CSA via VNC and
have never had a problem doing remote installs of other versions in the past.
This may be isolated, but make sure that you test or have a local support plan.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>During the installation a warning will come saying that the
network will be disabled momentarily and then return. What actually
happens is that the network will NOT return without pressing ok locally on the machine.
The network does get disabled which limits any chance of continuing the
installation remotely but is not smart enough to bring it back or reboot
without manually pressing an “OK” box. Absolutely ridiculous flaw
in the program and I found it at a site where our local IT guy has a 2 hour
commute to the office. <span style='font-family:Wingdings'>L</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hope this saves someone else…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jeff <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:.2in'><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>----------------------------------------------------</span></u></b><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><br>
Jeff Lamoureaux*<br>
Sr. Network Engineer<br>
Business and Technology Services<br>
</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>*Unregistered</span></b><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><br>
Friedman, Billings, Ramsey Group, Inc.<br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>1001 Nineteenth Street North . Arlington, Virginia 22209<br>
</span><span lang=DE style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>T 703.312.9644 . C 571.437.9455 . F 703.312.1718 . <a
href="mailto:jlamoureaux@fbr.com"><span style='color:blue'>jlamoureaux@fbr.com</span></a>
. <a href="http://www.fbr.com/"><span style='color:blue'>www.fbr.com</span></a></span><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p></o:p></span></b></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<pre>This electronic message and all attachments transmitted with
it may contain confidential and legally privileged information
belonging to the sender. Please visit
http://www.fbr.com/ecdisclosures.asp for important related
disclosures, by either following the attached hyperlink or
copying and pasting the URL into your internet browser.
</pre></body>
</html>