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<DIV dir=ltr align=left><SPAN class=440485220-24042007><FONT face=Arial
color=#0000ff size=2>Any application that has not been certified with Cisco to
work with the CCM would be unsupported. If this tool was causing issue with CCM
TAC would ask that it be stopped. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=440485220-24042007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=440485220-24042007><FONT face=Arial
color=#0000ff size=2>CUOM as other 3rd party supported applications uses the WMI
interface to subscribe for events, etc... Pulling event logs from the
servers can cause high CPU on the server it is being pulled from the
server:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=440485220-24042007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=440485220-24042007><A
href="http://cdets.cisco.com/apps/goto?identifier=CSCsh75491"
target=_top>CSCsh75491</A></SPAN></DIV>
<DIV><SPAN class=440485220-24042007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=440485220-24042007><FONT face=Arial color=#0000ff size=2>I
would recommend AXL/Soap or the SNMP mibs as a interface to pull the
performance data rather than WMI.</DIV>
<DIV dir=ltr align=left><BR></DIV></FONT></SPAN>
<DIV dir=ltr align=left><SPAN class=440485220-24042007><FONT face=Arial
color=#0000ff size=2>Mike</DIV></FONT></SPAN><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of
</B>CarlosOrtiz@bayviewfinancial.com<BR><B>Sent:</B> Tuesday, April 24, 2007
3:50 PM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip]
Call Mgr Server Data<BR></FONT><BR></DIV>
<DIV></DIV><BR><FONT face=sans-serif size=2>Is collecting SNMP and WMI data from
Call Mgr servers fully supported by Cisco. We want to start collecting
information about our servers but want to make sure we do not introduce anything
that is not TAC supported.</FONT> <BR><BR><FONT face=sans-serif
size=2>Carlos</FONT></BODY></HTML>