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<p class=MsoNormal><span style='color:#1F497D'>I just installed the stand-alone
CSA on two IBM servers and three HP servers without any issues. I did it via
VNC remotely, as I always do. Did you stop the service, uninstall, restart,
then re-install? I always follow these steps and have never ran into any
issues.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Matt<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jeff Lamoureaux<br>
<b>Sent:</b> Saturday, April 21, 2007 11:57 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CSA V5.0.0.210 Remote Install Failure<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Do NOT attempt to install the standalone version
5.0.0.210-3.0.3 of Cisco Security Agent remotely. I attempted this last
night and the servers did not recover without having local support drive into
the office to help out. I was doing an upgrade of an older version of CSA
via VNC and have never had a problem doing remote installs of other versions in
the past. This may be isolated, but make sure that you test or have a
local support plan.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>During the installation a warning will come saying that the
network will be disabled momentarily and then return. What actually
happens is that the network will NOT return without pressing ok locally on the
machine. The network does get disabled which limits any chance of
continuing the installation remotely but is not smart enough to bring it back
or reboot without manually pressing an “OK” box. Absolutely ridiculous flaw
in the program and I found it at a site where our local IT guy has a 2 hour
commute to the office. <span style='font-family:Wingdings'>L</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hope this saves someone else…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jeff <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:.2in'><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>----------------------------------------------------</span></u></b><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><br>
Jeff Lamoureaux*<br>
Sr. Network Engineer<br>
Business and Technology Services<br>
</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>*Unregistered</span></b><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><br>
Friedman, Billings, Ramsey Group, Inc.<br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>1001 Nineteenth Street North . Arlington, Virginia 22209<br>
</span><span lang=DE style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>T 703.312.9644 . C 571.437.9455 . F 703.312.1718 . <a
href="mailto:jlamoureaux@fbr.com">jlamoureaux@fbr.com</a> . <a
href="http://www.fbr.com/">www.fbr.com</a></span><b><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p></o:p></span></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<pre>This electronic message and all attachments transmitted with<o:p></o:p></pre><pre>it may contain confidential and legally privileged information<o:p></o:p></pre><pre>belonging to the sender. Please visit<o:p></o:p></pre><pre>http://www.fbr.com/ecdisclosures.asp for important related<o:p></o:p></pre><pre>disclosures, by either following the attached hyperlink or<o:p></o:p></pre><pre>copying and pasting the URL into your internet browser.<o:p></o:p></pre></div>
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