hi Ahmed,<br><br>When you upgrade, callmanager will generate a temporary license for all the devices you have configured from 4.1. If I understand correctly, you just have to send that off to cisco's licensing group and have it converted to a real
5.2 license with the appropriate number of DLUs. If its anything like Unity licensing, the turn-around is pretty quick. I'm assuming you need a SASU agreement for callmanager for them to do it.<br><br>We are getting ready to do the same process here this summer with our
4.1 system.<br><br>Hope that helps.<br><br>Ed<br><br><br><div><span class="gmail_quote">On 5/2/07, <b class="gmail_sendername">Ahmed Elnagar</b> <<a href="mailto:aelnagar@act-eg.com">aelnagar@act-eg.com</a>> wrote:</span>
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<div dir="ltr"><font face="Arial" size="2">A customer wants to upgrade from CM 4.1 to 5.1, what I am worried about is the licsences issue. How will I get the DLUs for callmanager 5.1 we have a lic. with each phone but how we will get the DLUs??
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</font><div style="margin: auto 0in;"><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;"><font color="#000000" face="Arial" size="2">Thanks and Best Regards<br><b><br>Ahmed A. Elnagar<br></b>Network Field Engineer
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<div style="margin: auto 0in;"><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;" lang="ES"><font color="#000000" face="Arial" size="2">Advanced Computer Technology (ACT)<br>16 Fawzy Ramah St.Off
Shehab St.Mohandessin, Giza, Egypt <br>Postal Code:12411 Cairo Egypt<br></font></span><span style="font-size: 6pt; color: rgb(0, 51, 102); font-family: Tahoma;"><font color="#000000" face="Arial" size="2"><br></font></span>
<span><font color="#000000" face="Arial" size="2"><b><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;" lang="ES">Mob</span></b></font></span><font color="#000000" face="Arial" size="2"><b><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;">
:</span></b><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;"> +2010-2833868</span><span style="font-size: 10pt; color: black; font-family: Tahoma;"><br></span><b><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;" lang="ES">
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www.act-eg.com</a><br><b>E-mail</b></span><b><span style="font-size: 10pt; color: rgb(0, 70, 0); font-family: Tahoma;">: </span></b><span style="font-size: 10pt; color: rgb(0, 51, 102); font-family: Tahoma;" lang="ES"><a href="mailto:aelnagar@act-eg.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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<br><br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations