<div>Ed,</div>
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<div>You've probably already checked, but is there a different phone model or firmware for the misbehaving devices? How do the switchport configurations compare? Same vlan, same acl?</div>
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<div>Candace</div>
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<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>From: "Ed Leatherman" <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>To: ciscovoip <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>Date: Thu, 3 May 2007 14:19:02 -0400
<br>Subject: [cisco-voip] cisco emergency responder - missing phone(s)<br>Curious if anyone has seen this before....<br><br>We have CER v1.3 paired up with our callmanager cluster. Probably 100 or so switches setup on it,
99.9% of the time everything works peachy. There are however a handful of phones that for some reason do not get discovered on their respective switches. The phone is listed in CER as unlocated, so I know it is getting the phone info from callmanager, but the switchport that we know it is plugged into on the switch in CER shows no phone. however there are many other phones on the switch that are discovered, i'm not sure what the difference is. The phone can talk CDP with the switch, I can see the CDP info on the phone's webpage, with the correct interface etc.
<br><br>I've tried forcing the locate switch-ports process on that switch, but its not coming back with any different information, and I see no SNMP errors about that switch in the app log.<br><br>any ideas?<br clear="all">
<br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations <br> </div></blockquote></div>