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<TITLE>Phones in a different device pools can't transfer to an extension setup as a IPCC pilot point</TITLE>
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<P><FONT SIZE=2 FACE="Arial">I have an issue where phones that are in different device pools (except one) are unable to dial an extension setup to be a pilot point for a IPCC contact center queue. They just get a pause then a busy. Can anyone point me in the right direction as to what I'm missing? Thanks!</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Duane</FONT>
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