<html>
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:Tahoma;}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.emailstyle17
{font-family:Arial;
color:windowtext;}
span.EmailStyle18
{font-family:Arial;
color:navy;}
@page Section1
{size:595.3pt 841.9pt;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-GB link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Can anyone help with this, the phones are
7970 and the previous firmware that worked fine is SCCP70.8-0-3S </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Why would I be able to dial out with one
firmware and not another this doesn’t make sense.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt;font-family:
"Times New Roman"'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-weight:bold'>From:</span></font></b><font size=2><span
lang=EN-US style='font-size:10.0pt'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Nick Kassel<br>
<b><span style='font-weight:bold'>Sent:</span></b> 16 May 2007 14:44<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 5.1 Phone
Upgrade Issue<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font></p>
</div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a very strange issue with one of our remote sites, I
have upgraded some phones to SCCP70.8-2-1S and now they are unable to dial out
through there local H323 gateway, the number will ring twice and then the call
cuts out and it says Busy on the phone, any phones that have not been upgraded
can still dial out fine. </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Now if I change the order of the Gateways in the Route group
so that they dial out of the back up gateway at our main site all phones can
dial out fine, I have also upgraded a number of other remote sites with the
same firmware and they are also fine.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can anyone advise what might cause this issue, as I
can’t understand why this would happen especially just at one site.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'> </span></font></p>
<table class=MsoNormalTable border=0 cellpadding=0 bgcolor=white
style='background:white'>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman";color:black'><br>
********************SAVE PAPER - THINK BEFORE YOU PRINT**************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all of which may be legally privileged. <br>
Access to this e-mail by any person other than the recipient is prohibited. If you have received this message in<br>
error, any use, disclosure, copying, printing, distribution of, replying to or any action taken or omitted to be<br>
taken in reliance on this e-mail, is prohibited. Please advise the sender immediately should this e-mail have been <br>
incorrectly addressed or transmitted, and then delete the email and any attachment sent with it from your computer.<br>
<br>
You are advised that urgent, time sensitive and confidential communications should not be sent by e-mail. You <br>
accept that any instructions are deemed to have been given at the time the recipient(s) accesses them and that <br>
delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of malfunction, viruses, unauthorised <br>
interference, mis-delivery or delay. Charles Stanley reserves the right to monitor and/or record emails sent and<br>
received via its network for any lawful business purpose in accordance with applicable law and regulations.<br>
*******************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: 25 Luke Street London EC2A 4AR<br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd <br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the London Stock Exchange, The <br>
International Capital Market Association and The London International Financial Futures & Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee VirusScan and SurfControl Email <br>
Filter software. </span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'> </span></font></p>
</div>
<br><br><table bgcolor=white style="color:black"><tr><td><br>********************SAVE PAPER - THINK BEFORE YOU PRINT**************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all of which may be legally privileged. <br>
Access to this e-mail by any person other than the recipient is prohibited. If you have received this message in<br>
error, any use, disclosure, copying, printing, distribution of, replying to or any action taken or omitted to be<br>
taken in reliance on this e-mail, is prohibited. Please advise the sender immediately should this e-mail have been <br>
incorrectly addressed or transmitted, and then delete the email and any attachment sent with it from your computer.<br>
<br>
You are advised that urgent, time sensitive and confidential communications should not be sent by e-mail. You <br>
accept that any instructions are deemed to have been given at the time the recipient(s) accesses them and that <br>
delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of malfunction, viruses, unauthorised <br>
interference, mis-delivery or delay. Charles Stanley reserves the right to monitor and/or record emails sent and<br>
received via its network for any lawful business purpose in accordance with applicable law and regulations.<br>
*******************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: 25 Luke Street London EC2A 4AR<br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd <br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the London Stock Exchange, The <br>
International Capital Market Association and The London International Financial Futures & Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee VirusScan and SurfControl Email <br>
Filter software. </td></tr></table></body>
</html>