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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have plenty of bandwidth so use G711 locally
and across the WAN, however when I downgraded the phone to 8-0-4SR3AS it worked
fine out of the local gateway. This branch is using a 2651XM gateway with 12.4 11T,
however all our other sites use 1760 gateways with 12.4 11T and they are fine.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
fredless@gmail.com [mailto:fredless@gmail.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Fred Nielsen<br>
<b><span style='font-weight:bold'>Sent:</span></b> 20 May 2007 15:40<br>
<b><span style='font-weight:bold'>To:</span></b> Nick Kassel<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] 5.1
Phone Upgrade Issue</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Have you thought about
codecs? Is the new 7970 firmware attempting to use G.722 but the gateway
isn't supporting it perhaps? Since your calls work out your remote
gateway, I'm assuming that you are using G.729 across the WAN... try looking into
the within region default codec. </span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 5/16/07, <b><span style='font-weight:bold'>Nick
Kassel</span></b> <<a href="mailto:Nick.Kassel@charles-stanley.co.uk">Nick.Kassel@charles-stanley.co.uk</a>>
wrote:</span></font></span> </p>
<div vlink=purple link=blue>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Can anyone help with this, the phones are 7970 and the
previous firmware that worked fine is SCCP70.8-0-3S </span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Why would I be able to dial out with one firmware and not
another this doesn't make sense.</span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font></p>
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<p><b><font size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2><span
lang=EN-US style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Nick Kassel<br>
<b><span style='font-weight:bold'>Sent:</span></b> 16 May 2007 14:44<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 5.1 Phone
Upgrade Issue<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font></p>
</div>
<div><span id="q_112957f1aa7d51fc_1">
<p><font size=3 face=Tahoma><span style='font-size:12.0pt;font-family:Tahoma'> </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
have a very strange issue with one of our remote sites, I have upgraded some
phones to SCCP70.8-2-1S and now they are unable to dial out through there local
H323 gateway, the number will ring twice and then the call cuts out and it says
Busy on the phone, any phones that have not been upgraded can still dial out
fine. </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Now
if I change the order of the Gateways in the Route group so that they dial out
of the back up gateway at our main site all phones can dial out fine, I have
also upgraded a number of other remote sites with the same firmware and they
are also fine. </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Can
anyone advise what might cause this issue, as I can't understand why this would
happen especially just at one site.</span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font></p>
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