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<DIV><SPAN class=695244717-29052007><FONT face=Arial size=2>We have an odd
problem. In our script on the CRS server, we transfer calls to an external
number for our backup helpdesk vendor. This works fine when we
insert their regular phone number which is 404-XXX-XXXX, but when we enter
the toll free number 800-XXX-XXXX that is forwarded to the 404 number by the
carrier, we get a busy signal. Is there anything that I can change on the
IPCC or the Call Manager that might be preventing this call from
transferring? We can call the 800 number directly from our Call Manager
phones without difficulty. Please let me know if you guys have any
ideas. Thank you!</FONT></SPAN></DIV>
<DIV><SPAN class=695244717-29052007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=695244717-29052007><FONT face=Arial size=2>Steve
Miller</FONT></SPAN></DIV>
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