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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Looks like the Call manager stop receiving the Keep alive from
the IP communicator. How much was the time response from the Extended
ping?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Take a look to Cisco V3PN <o:p></o:p></span></p>
<p class=MsoNormal><a name=38833></a><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'> <a
href="http://www.cisco.com/en/US/netsol/ns340/ns394/ns171/ns241/netbr09186a0080125154.html">http://www.cisco.com/en/US/netsol/ns340/ns394/ns171/ns241/netbr09186a0080125154.html</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Walter Ocampo</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>System Network Analyst</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Office of Information Technology</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>540 S.E 3rd. Ave, Suite 300</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Fort Lauderdale, FL 33301</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>(954) 357 8041 Cell (954) 632 8228</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'><a href="mailto:wocampo@broward.org"><span style='color:blue'>wocampo@broward.org</span></a></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>CarlosOrtiz@bayviewfinancial.com<br>
<b>Sent:</b> Friday, June 01, 2007 12:03 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Calls intermittently complete<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We have an
office in the UK that is connected via LAN to LAN VPN. They have about 5
hard Cisco IP phones and a few users using IP communicator that are using our
Call Mge here in the US for site to site calls. They have complained
that calls do not complete sometimes. I did some testing with a guy using
IP comminicator and he would see my call coming in but was unable to pick it
up. I was watching with the Call Mgr admin and noticed that his IP
comminicator phone changed status from registered to not registered when he
attempted to answer the call. I simultaneously was pinging his phone and
never saw a lost packet. A couple of trys later and the call completed,
we had a conversation but he saw the message "CM, Features Failed". </span><br>
<br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Anyone have any
insight here?</span> <br>
<br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks,</span> <br>
<br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Carlos</span><o:p></o:p></p>
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