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Hi All, <br> I'm experiencing issues installing the CCM 5.04a TSP (version 5.1.018) on a Windows XP SP2 PC. I have done this many times using the TSP on CCM 4.1.x with no issues. I have made sure that the Wave Driver is correctly installed (I used the
</font></font><font color="black" face="Verdana,Arial,Helvetica" size="2"><font color="black" face="Verdana,Arial,Helvetica" size="2">instructions in the ciscotsp.txt in c:\program files\cisco)</font></font><br><font color="black" face="Verdana,Arial,Helvetica" size="2">
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<font color="black" face="Verdana,Arial,Helvetica" size="2">Normally I use the WinXP </font></font>Phone Dialer (dialer.exe) to test the functionality but <font color="black" face="Verdana,Arial,Helvetica" size="2"><font color="black" face="Verdana,Arial,Helvetica" size="2">
I can't see the cisco tsp or the sepxxxx in my dial lines.<br><br>I have included a log from the CiscoTSP at the bottom of your e-mail. <br><br>Your help will be much appreciated.<br><br>Thanks<br><br>Sergio<br></font>
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<br>TSP Log06/06/2007 00:03:38.307 CiscoTSP001.tsp| CSelsiusTSP::CSelsiusTSP() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><br>06/06/2007 00:03:38.317 CiscoTSP001.tsp| SelsiusTSP::InitializeComObjects() *ERROR* CoInitializeSecurity() return 0x80010119|<LVL::Error><MASK::0001>
<br>06/06/2007 00:03:38.327 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><br>06/06/2007 00:03:59.467 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060|<LVL::Error><MASK::0001>
<br>06/06/2007 00:04:08.611 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001><br>06/06/2007 00:04:40.506 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001>
<br>06/06/2007 00:05:40.553 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001><br>06/06/2007 00:06:40.459 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001>
<br>06/06/2007 00:07:31.642 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:07:31.642 CiscoTSP001.tsp| CSelsiusTSPLink::getMessage() *ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001>
<br>06/06/2007 00:08:02.757 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><br>06/06/2007 00:09:05.317 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:10:58.089 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:12:31.564 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:13:54.453 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:15:36.089 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:17:08.021 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:17:47.949 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001>
<br>06/06/2007 00:18:29.789 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:19:40.631 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:20:41.779 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:20:41.779 CiscoTSP001.tsp| CSelsiusTSPLink::getMessage() *ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001>
<br>06/06/2007 00:22:04.407 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:23:46.374 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:25:40.258 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:27:22.144 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:28:53.996 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:30:14.863 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:31:26.756 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:32:58.648 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
<br>06/06/2007 00:34:20.937 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><br>06/06/2007 00:35:53.049 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>
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