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<TITLE>Re: [cisco-voip] Issues Installing CCM 5.04a TSP ( version 5.1.018) on WinXP SP2</TITLE>
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<FONT FACE="Tahoma"><SPAN STYLE='font-size:12.0px'>Did you reboot the computer after installing the TSP?<BR>
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-Mark<BR>
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On 6/6/07 1:28 AM, "Serg" <c719562@gmail.com> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><SPAN STYLE='font-size:12.0px'><FONT FACE="Verdana, Helvetica, Arial"> Hi All, <BR>
I'm experiencing issues installing the CCM 5.04a TSP (version 5.1.018) on a Windows XP SP2 PC. I have done this many times using the TSP on CCM 4.1.x with no issues. I have made sure that the Wave Driver is correctly installed (I used the instructions in the ciscotsp.txt in c:\program files\cisco)<BR>
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Normally I use the WinXP </FONT><FONT FACE="Tahoma">Phone Dialer (dialer.exe) to test the functionality but </FONT><FONT FACE="Verdana, Helvetica, Arial">I can't see the cisco tsp or the sepxxxx in my dial lines.<BR>
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I have included a log from the CiscoTSP at the bottom of your e-mail. <BR>
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Your help will be much appreciated.<BR>
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Thanks<BR>
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Sergio<BR>
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TSP Log06/06/2007 00:03:38.307 CiscoTSP001.tsp| CSelsiusTSP::CSelsiusTSP() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><BR>
06/06/2007 00:03:38.317 CiscoTSP001.tsp| SelsiusTSP::InitializeComObjects() *ERROR* CoInitializeSecurity() return 0x80010119|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:03:38.327 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><BR>
06/06/2007 00:03:59.467 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:04:08.611 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001><BR>
06/06/2007 00:04:40.506 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:05:40.553 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001><BR>
06/06/2007 00:06:40.459 CiscoTSP001.tsp| CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10061|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:07:31.642 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:07:31.642 CiscoTSP001.tsp| CSelsiusTSPLink::getMessage() *ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:08:02.757 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001><BR>
06/06/2007 00:09:05.317 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:10:58.089 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:12:31.564 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:13:54.453 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:15:36.089 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:17:08.021 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:17:47.949 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:18:29.789 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:19:40.631 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001> <BR>
06/06/2007 00:20:41.779 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001><BR>
06/06/2007 00:20:41.779 CiscoTSP001.tsp| CSelsiusTSPLink::getMessage() *ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001> <BR>
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