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<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2>The reports can not be compared side by side as they look
at different things. For example the traffic analysis looks for
a distinct sessionID and contactype=1 or incoming. CCDR call by call lets
you set a filter for contactype=5 or transfers.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2>Here's a handy doc that explains the actual queuries behind
the IPCCX reports.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2><A
href="http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/crs401hd.pdf">http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/crs401hd.pdf</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=552294718-14062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=552294718-14062007></SPAN><FONT face=Arial><FONT
color=#0000ff><FONT size=2><SPAN class=552294718-14062007>The
</SPAN>FAQ <SPAN class=552294718-14062007>on traffic analysis has this
question and answer.</SPAN></FONT></FONT></FONT><FONT face=Arial><FONT
color=#0000ff><FONT size=2></FONT></FONT></FONT></DIV>
<DIV><FONT><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2>-<SPAN
class=552294718-14062007>mark</SPAN></FONT></FONT></FONT></FONT></FONT></DIV>
<DIV><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>James
Grace<BR><B>Sent:</B> Thursday, June 14, 2007 12:24 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] ipccx IVR Traffic
Analysis Report<BR></FONT><BR></DIV>
<DIV></DIV>?
<DIV id=idOWAReplyText20679 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>can someone explain what this
report is pulling. Its saying incoming calls. but what incoming call
...ICD DID Transfer or all the above. the issue we are have is the
incoming icd calls are not matching up to this reports numbers</FONT></DIV>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2></FONT> </DIV></DIV>
<DIV id=idSignature87269>
<DIV><FONT face=Arial color=#000000 size=2>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">James Grace </SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Systems Engineer</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Adcap Network Systems,
Inc.</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">6865 Shiloh Road East, Suite
250</SPAN></FONT><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Alpharetta</SPAN></FONT><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">, GA
30005</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">office:
678-456-6986</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">direct:
678-456-6761</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A
title=mailto:rversluis@adcapnet.com href="mailto:jgrace@adcapnet.com"
target=_blank>jgrace@adcapnet.com</A></SPAN></FONT><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A title=http://www.adcapnet.com/
href="http://www.adcapnet.com/"
target=_blank>www.adcapnet.com</A></SPAN></FONT></DIV></FONT></DIV></DIV><PRE>Disclaimer For ADCAP Network Systems
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