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<DIV dir=ltr align=left><SPAN class=604574214-21062007><FONT face=Arial
color=#0000ff size=2>If the phone does not receive a response from the DHCP it
will get into a similar state. As stated below if you leave it plugged in
overnight it should come back IF there are no other issues. The next option
would be the factory reset. Lastly RMA if neither of these work.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=604574214-21062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=604574214-21062007><FONT face=Arial
color=#0000ff size=2>Note all 3 of the above resolutions start with very similar
symptoms.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=604574214-21062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=604574214-21062007><FONT face=Arial
color=#0000ff size=2>Mike</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cmstaffin@gmail.com
[mailto:cmstaffin@gmail.com] <B>On Behalf Of </B>Craig Staffin<BR><B>Sent:</B>
Thursday, June 21, 2007 9:41 AM<BR><B>To:</B> Reto Gassmann<BR><B>Cc:</B> Mike
Lay (milay); cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Fwd:
Reset 7970<BR></FONT><BR></DIV>
<DIV></DIV>Rob,<BR><BR>I have had the same thing happen and thought the phone
was toast. Leave it plugged in and in that state over night and in the
morning it might be back up. Atleast thats what I have found.
Otherwise call your friends at TAC <BR><BR>Craig<BR><BR>
<DIV><SPAN class=gmail_quote>On 6/21/07, <B class=gmail_sendername>Reto
Gassmann</B> <<A href="mailto:voip@mrga.ch">voip@mrga.ch</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">Hi
Mike<BR><BR>Thanks for help. I tried it with network attached and without
network attached.<BR>Its almost the same outcome. The line buttons flash in
sequence green,<BR>the headset button is green and the mute button is red. If
I don't attache the <BR>network only the headset button is green. The mute
button is not lit.<BR><BR>Any other ideas<BR><BR>Thanks Reto<BR><BR><BR>Zitat
von "Mike Lay \\(milay\\)" <<A
href="mailto:milay@cisco.com">milay@cisco.com </A>>:<BR><BR>> Try a
factory reset of the phone before declaring it dead.:<BR>><BR>> 7970
Factory Reset<BR>><BR>> 1) Pull power and hold down the # key, plug pwr
back in while still<BR>> holding down #. <BR>><BR>> 2) When the line
keys start "walking" amber you can let go of #.<BR>> Then enter this
sequence.....3491672850*#<BR>><BR>> Mike<BR>><BR>> -----Original
Message-----<BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A><BR>>
[mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>]
On Behalf Of Reto Gassmann<BR>> Sent: Thursday, June 21, 2007 9:10
AM<BR>> To: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
Subject: [cisco-voip] Fwd: Reset 7970<BR>><BR>> Hi all<BR>><BR>> I
now have the situation that the line buttons flash in sequence green, <BR>>
the headset button is green and the mute button is red and that stays
so<BR>> for hours, is now my phone gone???<BR>><BR>> Any
ideas??<BR>><BR>> Thanks
Reto<BR>><BR>><BR>><BR>><BR>><BR>><BR>> Hi
all<BR>><BR>> I had to reset a 7970 and now it seems, that it hangs
somewhere in the<BR>> boot sequence. I followed the guideline described in
the Administration<BR>> Guide for a factory reset. <BR>> Now the line
buttons flash in sequence green, the headset button is<BR>> green and the
mute button is red.<BR>><BR>> Has anyone an idea whats going on with my
phone?<BR>><BR>> Thanks for help<BR>> Reto <BR>><BR>><BR>>
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clear=all><BR>-- <BR>Craig Staffin<BR><A
href="mailto:Craig@staffin.org">Craig@staffin.org</A><BR>(H) 262-437-7313<BR>(C)
262-613-6003 </BODY></HTML>