Thanks for your help. I understand that. But I still don't get the difference between RP and Pilot Point. When you use CTI applications you can use both techniques to forward incomming calls to CTI Ports :<br><ul><li>Pilot Point, Hunt Group, with the attendant console user
</li></ul><ul><li>Route Point with the JTAPI user</li></ul>Thanks.<br>Jé.<br><br><br><div><span class="gmail_quote">2007/6/26, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>>:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Typically the CTI RP is used to accept incoming calls, and it will<br>then redirect to CTI Port to handle media. No RTP is streamed to the<br>CTI RP itself.<br>The Jtapi developers guide probably has more info.<br><br><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/">
http://www.cisco.com/en/US/products/sw/voicesw/ps556/</a><br>products_programming_usage_guide_chapter09186a00806eb6f6.html#wp1028878<br><br>-Ryan<br><br>On Jun 26, 2007, at 11:03 AM, Jeremie Ceintrey wrote:<br><br>Hi,<br>
<br>my question is about CTI communications with Callmanager.<br><br>Pilot points and CTI Route points are both logical channels that<br>receive incoming communication demands on a defined phone<br>number, and forward the communication to a defined CTI channel.
<br><br>Can anyone explain me difference between these two ways of forwarding<br>calls to CTI channels.<br><br>Thanks.<br>jé.<br><br><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">
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