just curious here, what was your ccm version prior to upgrade?<br><br><div><span class="gmail_quote">On 7/1/07, <b class="gmail_sendername">Jonathan Charles</b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:
</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">What gateway?<br><br>This is a Cisco IP Phone on the same subnet as CCM and Unity...<br>
<br>If they hit the messages button, Unity answers, asks them to enter<br>their password... but Unity doesn't get the DTMF and ignores all key<br>presses.<br><br>If they go off hook and then hit messages (or dial the vmail pilot
<br>manually) everything works fine.<br><br>We also see this on the 7920s when you hold down the '1' key...<br><br><br><br>Jonathan<br><br>On 7/1/07, Paul Choi <<a href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com
</a>> wrote:<br>> First things first, what is the gateway seeing instead<br>> of your voicemail pilot when they don't get dialtone<br>> before pressing the voicemail key?<br>><br>><br>> --- Jonathan Charles <
<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>><br>> > Unity version 4.0(5) - TSP v 8.2.1<br>> > CCM version 5.1.1b...<br>> ><br>> > If users just hit the messages button on their
<br>> > phones, Unity will not<br>> > get DTMF... (problem existed with TSP 8.1.2, I<br>> > upgraded to 8.2.1, no<br>> > fix)... If they go off hook and then hit messages,<br>> > DTMF works fine.
<br>> ><br>> > DTMF also works fine for all inbound calls from the<br>> > PSTN...<br>> ><br>> > Phone load is 8.0.4 for the 7960s... (all are<br>> > 7960s...)<br>> ><br>> > Any ideas?
<br>> ><br>> ><br>> ><br>> > Jonathan<br>> > _______________________________________________<br>> > cisco-voip mailing list<br>> > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
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