Absolutely no changes. That's what's so weird. We've been running along fine for months and months. Then this starts to happen.<br><br><div><span class="gmail_quote">On 7/5/07, <b class="gmail_sendername">Paul Choi
</b> <<a href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">VGW = VoiceGateWay
<br><br>What changes did you make before this issue started to<br>occur?<br><br>--- Todd Franklin <<a href="mailto:toddnh65@gmail.com">toddnh65@gmail.com</a>> wrote:<br><br>> The PRI terminates on a separate 2801. My CCM is a
<br>> 4.2sr5a (from what I can<br>> gather!) I don't know what VGW means, is the VGW<br>> something to do with the<br>> 2801? I have no errors about a lack of DSPs, when<br>> we did run low on them,<br>
> that usually got logged in CCM. There is no<br>> firewall between CCM and the<br>> PRI.<br>><br>> Thanks for the ideas! I am now looking and<br>> digging!!<br>><br>><br>> On 7/5/07, Voll, Scott <
<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>> wrote:<br>> ><br>> > Where is the PRI terminating on? the same 2801?<br>> ><br>> ><br>> ><br>> > What version of CM / VGW w/ PRI?
<br>> ><br>> ><br>> ><br>> > Do you have enough DSP's?<br>> ><br>> ><br>> ><br>> > What codec is being ran in region and VGW?<br>> ><br>> ><br>> ><br>> > Any Firewalls between phone / CM / VGW?
<br>> ><br>> ><br>> ><br>> > Scott<br>> ><br>> ><br>> > ------------------------------<br>> ><br>> > *From:* <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a><br>> [mailto:<br>> > <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] *On Behalf Of<br>> *Todd Franklin<br>> > *Sent:* Thursday, July 05, 2007 9:58 AM<br>> > *To:*
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > *Subject:* [cisco-voip] Troubleshooting Help<br>> ><br>> ><br>> ><br>> > Hey everyone. I will try to keep this short, but
<br>> supply as much<br>> > information as possible.<br>> ><br>> > On june 28th, and again today on July 5, we have<br>> had this issue:<br>> ><br>> > If you are outside, and call in on a line that
<br>> comes in on our PRI, the<br>> > person receiving the call cannot hear you at all.<br>> Yet you can hear them<br>> > perfectly.<br>> > If you are outside, and call in on a line that<br>> comes in our PRI with an
<br>> > automated attendant, no input is accepted. (i.e.<br>> Press 1 for this, 2 for<br>> > that, if you press a key, the greeting just keeps<br>> going. If you dial an<br>> > extension, the greeting just keeps going).
<br>> > If you are inside, and dial out (we use a 9 to get<br>> an outside line, this<br>> > puts you out on the PRI), the phone will show that<br>> the call is connected,<br>> > yet you cannot hear anything at all. No phone
<br>> ring, nothing.<br>> > Today, I pressed 9, and dialed the automated<br>> weather phone in town, I got<br>> > connected to an Engineering firm 15 miles away. I<br>> hung up, dialed the same<br>> > weather phone, and got the very same Engineering
<br>> firm 15 miles away.<br>> > Also today, occasionally I would pick up my<br>> handset, and be right in the<br>> > middle of someone's phone conversation.<br>> > In both cases, if you call in to a line that is
<br>> POTS going into a 2801,<br>> > you are fine. And if you call out using a POTS<br>> line, you are fine (even<br>> > though the POTS outbound line is on a 2801).<br>> ><br>> > All this led me to believe it was a phone company
<br>> issue, yet the assure me<br>> > it was definitely not. I had not rebooted my CCM<br>> in over a year, so I<br>> > rebooted it. Both instances, in less than an<br>> hour, things go back to<br>> > normal, but needless to say, the issue is killing
<br>> me! Where would I start<br>> > to look for ideas on what is happening??<br>> ><br>> > Would appreciate any help at all!<br>> ><br>> > _______________________________________________
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