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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We put a 2801 at each remote location with
a single Pots line. It is only used for e911 or SRST Dial tone. That way if
someone at the remote site needs 911 it goes to the correct 911 dispatch center.
The other option is CER but I don’t know if that will work in your multi
rate centers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>CER with the PS-ALI / PSAP service “Could”
possibly take care of the issue and do as your asking.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>My question back is what happens if you
lose connectivity to the remote locations, what do they do for phone service?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>TechGuy<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 11, 2007
2:27 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 911 Sanity
Check</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I am having the worst time dealing with our telco SP and 911, because
of this I have to reach out to others and find out if I am simply asking for
too much or if there is a major deficiency on the part of our telco provider. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Here is the basic issue / scenario I am dealing with.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Business with about 10 different offices spread out in 10 different
locations / rate centers.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Four PRI's all coming into one data center, and using CallManager to
manage gateway and phones. This isn't really a technical issue related to
callmanager as much as its an issue with the PRI's and 911<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The PRI's have 600 DID's all in one range and tied to the telco rate
center in which the data center is located.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Obviously the data center and the offices are not the same and like I
said in many different rate centers.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>So I have employees with a number that does not accurately represent
the location they are in. For arguments sake and in an effort to paint a
clearer picture here, lets say the data center is in <st1:City w:st="on"><st1:place
w:st="on">Dallas</st1:place></st1:City> and the DID range is say
972-453-1000 thru 1599 <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>And say I have an employee at an office in <st1:City w:st="on"><st1:place
w:st="on">Houston</st1:place></st1:City>, but his number is one falling into
the range above.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Where this becomes an issue obviously is with 911. I thought
there would or should be a way through e911 or something to provide a list of
numbers and the office they should be tied to. Say I have setup a group
of 100 numbers from my above range to belong to my <st1:City w:st="on"><st1:place
w:st="on">Houston</st1:place></st1:City> office. It would seem that
there would or should be a way to have that group of numbers setup to reflect
the correct address and route to the correct 911 center. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Maybe I am sadly mistaken here and this is not something that can be
done or can but not by all service providers or something?<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>My other option obviously is to place a local gateway at each office
and get a local pots line tied to it and setup callmanager to route 911 calls
through this gateway for the phones in that particular office. I know I can do
this, but it really takes away from the whole voip cost savings by increasing
my need for new hardware. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>So, who can help me understand this? Is this a limitation of the
my telco service provider if they are saying they can't do this and that I have
to have numbers on the PRI tied to each rate center? Because thats where
I am right now, telco is telling me I have to get numbers or DID's for each
rate center and use those for each of my offices. Which to me would just
be a major admin nightmare. I would have very inconsistent ext. ranges
and such all over the place. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Love to hear some thoughts. Tell me I am crazy and expecting too
much, missing some obvious point, I can take it. :-) I just need to
know good or bad what the deal is.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Appreciate all your time and thanks for any responses in advance.<o:p></o:p></span></font></p>
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