Your provider in Dallas would have to have connectivity to all of the 911 tandems that you are wanting to put service into, unless they are using a service such as Dash911 etc... Usually only VoIP providers bother using Dash911 or any sort of location-based E911.. Most traditional telcos will only be able to offer you 911/E911 service off of whatever the local switch that your PRI connects to...
<br><br>There is no motivation (nor should there be) for Verizon to connect to all of the 911 areas that you wish to service... The DFIATXXADS0 switch that servces that NPA-NXX (assuming this isn't ported to another carrier) probably only has trunks into the local Dallas 911 tandem...
<br><br>You could sign up for Dash911 (<a href="http://www.dash911.com/">http://www.dash911.com/</a>) and use that instead of routing the calls to your PRI provider in Dallas. They are more oriented towards service providers, but I am willing to bet that they would accommodate you.
<br><br>--<br>Tim<br><br><br><div><span class="gmail_quote">On 7/11/07, <b class="gmail_sendername">TechGuy</b> <<a href="mailto:techguy@gmail.com">techguy@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>I am having the worst time dealing with our telco SP and 911, because of this I have to reach out to others and find out if I am simply asking for too much or if there is a major deficiency on the part of our telco provider.
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<div>Here is the basic issue / scenario I am dealing with.</div>
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<div>Business with about 10 different offices spread out in 10 different locations / rate centers.</div>
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<div>Four PRI's all coming into one data center, and using CallManager to manage gateway and phones. This isn't really a technical issue related to callmanager as much as its an issue with the PRI's and 911</div>
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<div>The PRI's have 600 DID's all in one range and tied to the telco rate center in which the data center is located.</div>
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<div>Obviously the data center and the offices are not the same and like I said in many different rate centers.</div>
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<div>So I have employees with a number that does not accurately represent the location they are in. For arguments sake and in an effort to paint a clearer picture here, lets say the data center is in Dallas and the DID range is say 972-453-1000 thru 1599
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<div>And say I have an employee at an office in Houston, but his number is one falling into the range above.</div>
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<div>Where this becomes an issue obviously is with 911. I thought there would or should be a way through e911 or something to provide a list of numbers and the office they should be tied to. Say I have setup a group of 100 numbers from my above range to belong to my Houston office. It would seem that there would or should be a way to have that group of numbers setup to reflect the correct address and route to the correct 911 center.
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<div>Maybe I am sadly mistaken here and this is not something that can be done or can but not by all service providers or something?</div>
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<div>My other option obviously is to place a local gateway at each office and get a local pots line tied to it and setup callmanager to route 911 calls through this gateway for the phones in that particular office. I know I can do this, but it really takes away from the whole voip cost savings by increasing my need for new hardware.
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<div>So, who can help me understand this? Is this a limitation of the my telco service provider if they are saying they can't do this and that I have to have numbers on the PRI tied to each rate center? Because thats where I am right now, telco is telling me I have to get numbers or DID's for each rate center and use those for each of my offices. Which to me would just be a major admin nightmare. I would have very inconsistent ext. ranges and such all over the place.
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<div>Love to hear some thoughts. Tell me I am crazy and expecting too much, missing some obvious point, I can take it. :-) I just need to know good or bad what the deal is.</div>
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<div>Appreciate all your time and thanks for any responses in advance.</div>
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