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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=453111812-12072007>We
have had to configure each of our remote/networked locations with a router,
using FXO ports, and a 1FL business line - which is used for 911
call-back/location information as well as SRST. We've got 150 networked
sites, all configured with a "router on a stick" configuration (mostly 1760
routers, and 3550/3560/2950 switches). Call Manager and CER are then
configured with each location's 1FL for PSAP call-back and phone tracking.
</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=453111812-12072007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=453111812-12072007>Hope
this helps!</SPAN></FONT></DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><B><I><FONT face="Times New Roman" size=2>Cathy
Poper</FONT></I></B></SPAN> <BR><SPAN lang=en-us><B><I><FONT
face="Times New Roman" size=2>Network Support Analyst</FONT></I></B></SPAN>
<BR><SPAN lang=en-us><B><I><FONT face="Times New Roman" size=1>City of
Hamilton-Information Technology Services</FONT></I></B></SPAN> <BR><SPAN
lang=en-us><B><I><FONT face="Times New Roman" size=1>55 York Blvd, 6th
flr</FONT></I></B></SPAN> <BR><SPAN lang=en-us><B><I><FONT
face="Times New Roman" size=1>Hamilton. Ont. Canada</FONT></I></B></SPAN>
<BR><SPAN lang=en-us><B><I><FONT face="Times New Roman" size=1>L8L
3K7</FONT></I></B></SPAN> <BR><SPAN lang=en-us><B><I><FONT
face="Times New Roman" size=2>Tel: 905-546-2424 x5481</FONT></I></B></SPAN>
<BR><SPAN lang=en-us><B><I><FONT face="Times New Roman" size=2>Fax:
905-546-2333</FONT></I></B></SPAN> <BR><SPAN lang=en-us><B><I><FONT
face="Times New Roman" size=2>Email: cpoper@hamilton.ca</FONT></I></B></SPAN>
<BR><SPAN lang=en-us><B><I><FONT face="Times New Roman"
size=2>~~~~~~~~~~~~~~~~~~~~</FONT></I></B></SPAN> </P>
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>TechGuy<BR><B>Sent:</B> Wednesday, July 11, 2007 5:27
PM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip]
911 Sanity Check<BR><BR></FONT></DIV>
<DIV>I am having the worst time dealing with our telco SP and 911, because of
this I have to reach out to others and find out if I am simply asking for too
much or if there is a major deficiency on the part of our telco provider.
</DIV>
<DIV> </DIV>
<DIV>Here is the basic issue / scenario I am dealing with.</DIV>
<DIV> </DIV>
<DIV>Business with about 10 different offices spread out in 10 different
locations / rate centers.</DIV>
<DIV> </DIV>
<DIV>Four PRI's all coming into one data center, and using CallManager to
manage gateway and phones. This isn't really a technical issue related
to callmanager as much as its an issue with the PRI's and 911</DIV>
<DIV> </DIV>
<DIV>The PRI's have 600 DID's all in one range and tied to the telco rate
center in which the data center is located.</DIV>
<DIV> </DIV>
<DIV>Obviously the data center and the offices are not the same and like I
said in many different rate centers.</DIV>
<DIV> </DIV>
<DIV>So I have employees with a number that does not accurately represent the
location they are in. For arguments sake and in an effort to paint a
clearer picture here, lets say the data center is in Dallas and the DID range
is say 972-453-1000 thru 1599 </DIV>
<DIV> </DIV>
<DIV>And say I have an employee at an office in Houston, but his number is one
falling into the range above.</DIV>
<DIV> </DIV>
<DIV>Where this becomes an issue obviously is with 911. I thought there
would or should be a way through e911 or something to provide a list of
numbers and the office they should be tied to. Say I have setup a group
of 100 numbers from my above range to belong to my Houston office. It
would seem that there would or should be a way to have that group of numbers
setup to reflect the correct address and route to the correct 911 center.
</DIV>
<DIV> </DIV>
<DIV>Maybe I am sadly mistaken here and this is not something that can be done
or can but not by all service providers or something?</DIV>
<DIV> </DIV>
<DIV>My other option obviously is to place a local gateway at each office and
get a local pots line tied to it and setup callmanager to route 911 calls
through this gateway for the phones in that particular office. I know I can do
this, but it really takes away from the whole voip cost savings by increasing
my need for new hardware. </DIV>
<DIV> </DIV>
<DIV>So, who can help me understand this? Is this a limitation of the my
telco service provider if they are saying they can't do this and that I have
to have numbers on the PRI tied to each rate center? Because thats where
I am right now, telco is telling me I have to get numbers or DID's for each
rate center and use those for each of my offices. Which to me would just
be a major admin nightmare. I would have very inconsistent ext. ranges
and such all over the place. </DIV>
<DIV> </DIV>
<DIV>Love to hear some thoughts. Tell me I am crazy and expecting too
much, missing some obvious point, I can take it. :-) I just need
to know good or bad what the deal is.</DIV>
<DIV> </DIV>
<DIV>Appreciate all your time and thanks for any responses in
advance.</DIV></BLOCKQUOTE></BODY></HTML>