Where is the UnityMsgStoreSvc account? Realistically, you can name this anything, but it appears to be missing...<br><br>The UnityDirSvc acct should be an Exchange full administrator (and a local administrator of your Exchange server) and the UnityMsgStoreSvc should be an Exchange View Only Administrator...
<br><br>Also, you need to make sure the UnityMsgStoreSvc account has Send As and Receive As rights (if Windows 2003, this account can NOT be a domain admin).<br><br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">
On 7/19/07, <b class="gmail_sendername">Johnny Crothers</b> <<a href="mailto:Johnny.Crothers@vanco.co.uk">Johnny.Crothers@vanco.co.uk</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Has anyone had problems with Untiy after installation with
permissions? (I'm sure people have)</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">The problem I am having is with the Exchange Administrator
rights, the accounts have been assigned the correct rights it seems, although
when I run the permissions wizard its showing as they havnt!!! </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Anyone have this problem before?</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><img src="cid:image001.jpg@01C7C9E8.155F47F0" height="386" width="503"></span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<h1><b><font face="Times New Roman" size="6"><span style="font-size: 24pt;">Cisco
Unity Permissions Wizard Report Results</span></font></b></h1>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">07/19/07
09:26:54</span></font></b></h2>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">Permissions
Wizard Version <a href="http://2.1.0.34" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">2.1.0.34</a></span></font></b></h2>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">Unity
version: 4.2(1.0)</span></font></b></h2>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">This
report is only valid for Unity 4.2 or higher for Exchange.</span></font></p>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">Cisco
Unity Installation account: COLTCARS\unityinstall</span></font></b></h2>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account must be granted Microsoft
Exchange 2000 or Exchange 2003 Administrator rights. Click <a>here
</a>for detailed instructions. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Group
memberships checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> Account belongs to the local
Administrators group.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions
Wizard on a remote client instead of on the Cisco Unity server, Permissions
Wizard cannot determine whether the account is a member of the local
Administrators group. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Privileges
checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to act as part
of the operating system. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
service. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
batch job.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions
Wizard on a remote client instead of on the Cisco Unity server, Permissions
Wizard cannot determine whether the account has the right to act as part of the
operating system, log on as a service, or log on as a batch job. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Active
directory rights checked</span></font></b></h3>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">Cisco
Unity Directory Service account: COLTCARS\unitydirsvc</span></font></b></h2>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account must be granted Microsoft
Exchange 2000 or Exchange 2003 Administrator rights. Click <a>here
</a>for detailed instructions. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Group
memberships checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> Account belongs to the local Administrators
group.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions
Wizard on a remote client instead of on the Cisco Unity server, Permissions
Wizard cannot determine whether the account is a member of the local
Administrators group. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Privileges
checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to act as part
of the operating system. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
service. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
batch job.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions
Wizard on a remote client instead of on the Cisco Unity server, Permissions
Wizard cannot determine whether the account has the right to act as part of the
operating system, log on as a service, or log on as a batch job. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Active
directory rights checked</span></font></b></h3>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<h2><b><font face="Times New Roman" size="5"><span style="font-size: 18pt;">Cisco
Unity Message Store Services account: COLTCARS\unitymsgstoresvc</span></font></b></h2>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Group
memberships checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> Account belongs to the local
Administrators group.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions
Wizard on a remote client instead of on the Cisco Unity server, Permissions
Wizard cannot determine whether the account is a member of the local Administrators
group. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Privileges
checked</span></font></b></h3>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to act as part
of the operating system. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
service. </p>
<p><font face="Symbol" size="3"><span style="font-size: 12pt; font-family: Symbol;">·</span></font> This account has the right to log on as a
batch job.<br>
<b><span style="font-weight: bold;">Note</span></b>: If you run Permissions Wizard
on a remote client instead of on the Cisco Unity server, Permissions Wizard
cannot determine whether the account has the right to act as part of the
operating system, log on as a service, or log on as a batch job. </p>
<h3><b><font face="Times New Roman" size="4"><span style="font-size: 13.5pt;">Active
directory rights checked</span></font></b></h3>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
</div>
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