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<p class=MsoNormal>I have one that is becoming comical in duration to fix….<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Background: Callmanager 4.13sr3b, IPCC Enterprise System PG
7.0sr3, CAD 7.0sr3<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We are trying to pass PV1 through to the enterprise data
layout pane of CAD. Our troubleshooting has gotten us to the point where we
know the CTIOS server on the PG has the variables populated for the call, but
the CAD services don’t populate the variables for said call. Thus, the
agent workstation doesn’t get the variable populated. (The data layout pane
has the row for the variable, but no value.)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Has anyone seen this?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-Chris<o:p></o:p></p>
<p class=MsoNormal><b><o:p> </o:p></b></p>
<p class=MsoNormal><b>Chris Beck<o:p></o:p></b></p>
<p class=MsoNormal>Enterprise Voice Architect<o:p></o:p></p>
<p class=MsoNormal>Information Technology<o:p></o:p></p>
<p class=MsoNormal>Career Education Corporation<o:p></o:p></p>
<p class=MsoNormal>Office - 847-851-7350<o:p></o:p></p>
<p class=MsoNormal>Mobile - 847-542-0118<o:p></o:p></p>
<p class=MsoNormal>Fax - 847-851-7390<o:p></o:p></p>
<p class=MsoNormal>email - cbeck@careered.com<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>2895 Greenspoint Parkway<o:p></o:p></p>
<p class=MsoNormal>Suite 600<o:p></o:p></p>
<p class=MsoNormal>Hoffman Estates, IL 60169<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><i><span style='color:#4F81BD'>"The Year of the
Graduate"<o:p></o:p></span></i></p>
<p class=MsoNormal><o:p> </o:p></p>
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