<HTML >
<HEAD>
<META http-equiv="Content-Type" content="text/html; charset=us-ascii">
                                                                
<META content="MSHTML 6.00.2900.3059" name=GENERATOR></HEAD>
                                                        <BODY >
                                                                <DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New" size=2>I have a
user that travels between 2 offices and logs into an extension mobility profile
and then to ipcc (desktop agent) with no problems. </FONT></SPAN></DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New" size=2>recently
while the user was at the second office (not home office) someone logged into
his phone. The IPCC user was kicked out of the queue and could not log
back in. </FONT></SPAN></DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New" size=2>Is there
anything that I can do for this guy? Both his main phone and extension
mobility profile are associated with his account as well as an account called
ICD_RMUser. </FONT></SPAN></DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New" size=2>CCM
4.1(3)</FONT></SPAN></DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New" size=2>CSR
3.5(3)</FONT></SPAN></DIV>
<DIV><FONT face="Courier New" size=2></FONT> </DIV>
<DIV><FONT face="Courier New" size=2></FONT> </DIV>
<DIV><SPAN class=140132720-30072007><FONT face="Courier New"
size=2>Thanks!</FONT></SPAN></DIV>
<DIV align=left>
<DIV align=left>
<P align=left><FONT face="Courier New">Ste<SPAN
class=140132720-30072007>ve</SPAN></FONT></P></DIV></DIV></DIV>
                                                                <DIV> </DIV>
                                                                <DIV> </DIV>
                                                                <DIV STYLE="FONT-SIZE: 7pt; COLOR: gray; FONT-FAMILY: verdana">
<FONT FACE="Tahoma" COLOR="#000080" SIZE="2">This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others.</FONT>
</DIV></BODY></HTML>