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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hey man, had to skim through this one quick (busy day at work)
but let me see if I’m getting this right. You are assigning DID’s
from Dallas to users in Houston and San Antonio? Yikes! How are you
handling 911 for Houston/San Antonio users? You should have an FXO on
Houston’s router and San Antonio’s router with a 911 dial peer that
displays a Houston or San Antonio TN to their local PSAP. You are in
major FCC violation for not providing local 911 access. If Houston dials
911 and goes to a Dallas PSAP, that person is screwed. That’s a
major law suit and a major FCC violation. The reason Vonage can do it is
they have the ability to give you a DID anywhere, but route 911 to your local PSAP.
You definitely need some FXO cards and 911 dial peers in each of your remote
locations.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Dark Fiber<br>
<b>Sent:</b> Thursday, August 02, 2007 11:38 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Need some facts regarding DID's, Enterprise VoIP
and LATAs<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>In the last couple of weeks I have been dealing with
e911/911 issues internally at work. In trying to resolve and provide the
best possible solution for 911 calling to all employees throughout the region I
ended having to pull in our legal and regulatory folks to address some of these
issues and what they felt we needed to provide at a minimum to our employees,
so that we make sure we are completely covered. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>In doing so I begin to layout the network and phone system
for them explaining what we have and where we are going and such. Upon
seeing this the regulatory folk begin telling me that this is wrong /
illegal. Basically saying that the way we have deployed phones and Call
Manager and such is wrong and needs to be corrected. I was seriously
taken aback by this, never did I question our phone deployment if you will, I
mean heck this meeting was about 911 you know. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>The first thing they tell me is that DID's are for internal
calling / usage, and not meant for external or incoming calling? I was
like blown away, this is completely OPPOSITE of what I have always thought and
known. DID's are direct inward dialing, you can 100 DID's if you will on
a PRI from your service provider and assign them to individuals internally so
that users can have a direct inward number from the outside. Heck even
wikipedia "which I know is not the end all source of all knowledge"
but fairly reliable states exactly what I have always known DID's as. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Next they begin telling me I have to get circuits and DID's
/ numbers that correspond to each of my physical locations!<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Basically, right now we have various small locations spread
out in different cities. Say as an example Houston, Dallas and San
Antonio. Main office say is Dallas, my call managers and gateways are
there in Dallas. I get PRI's to terminate there and I have a large block
of DID's all for Dallas. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>All ip phones are setup with four digit extension, and are
tied to a DID from Dallas even though the phone and user may be in Houston or
something. User in Houston places a call it goes out of Dallas, and
incoming calls obviously go into Dallas then over our fiber to Houston.
Blah blah, nothing new there I know alot of places that do the same thing. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Anyway, so they tell me I can't do this. That legally
I have to get circuits in each market, and provide those users numbers in that
market. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>I just don't buy this. I mean the past three employees
I have been at and managed the call managers they all had similar setups and I
am not the one who set them up so I know I was not the only one who believed it
was perfectly acceptable to do things this way. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>I would love some facts to use to show that it is perfectly
acceptable to do this. I can't find anything from a legal perspective to
substantiate what they said or what I believe.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>I even pointed out VoIP providers like Vonage and stuff, and
said if it was illegal to do then don't you think these companies that base their
business on just that sort of thing would exist? That's one of the main
selling points you can get a number from any market in the US pretty much no
matter where you live. Of course their answer was they are regulated
differently. And who knows maybe so. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Any thoughts or arguments out there on this? Would
love to be able to point to some law or case or something regarding this rather
then just thoughts and examples since they would have more weight for me to
prove my point. But I would love to hear anything at this point. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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