<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2658.34">
<TITLE>RE: [cisco-voip] FW: Speakerphone cuts out</TITLE>
</HEAD>
<BODY>
<P><FONT SIZE=2>No dropped packets, no errors on the diagnostics page. I don't see anything in the traces. I can hear him talking into the mic, but the speaker is not working on his end.</FONT></P>
<P><FONT SIZE=2>Jeremy Rogers</FONT>
<BR><FONT SIZE=2>Senior VoIP Engineer</FONT>
<BR><FONT SIZE=2>Warner Music Group</FONT>
<BR><FONT SIZE=2>75 Rockefeller Plaza</FONT>
<BR><FONT SIZE=2>New York, NY 10019</FONT>
<BR><FONT SIZE=2>212-275-2183</FONT>
<BR><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Paul Choi [<A HREF="mailto:asobihoudai@yahoo.com">mailto:asobihoudai@yahoo.com</A>] </FONT>
<BR><FONT SIZE=2>Sent: Tuesday, August 07, 2007 4:13 PM</FONT>
<BR><FONT SIZE=2>To: Rogers, Jeremy (WMG); cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>Subject: Re: [cisco-voip] FW: Speakerphone cuts out</FONT>
</P>
<P><FONT SIZE=2>Do you see anything odd in CCM traces? </FONT>
</P>
<P><FONT SIZE=2>What about the phone status page? </FONT>
</P>
<P><FONT SIZE=2>Do you see any abnormalities on the diagnostic page</FONT>
<BR><FONT SIZE=2>for the phone? [question mark button twice during</FONT>
<BR><FONT SIZE=2>conversation]</FONT>
</P>
<P><FONT SIZE=2>Any dropped packets?</FONT>
</P>
<BR>
<P><FONT SIZE=2>--- "Rogers, Jeremy (WMG)" <Jeremy.Rogers@wmg.com></FONT>
<BR><FONT SIZE=2>wrote:</FONT>
</P>
<P><FONT SIZE=2>> Let me add that I just found out when the</FONT>
<BR><FONT SIZE=2>> speakerphone cuts out, so does the</FONT>
<BR><FONT SIZE=2>> ringer.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> _____ </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> From: cisco-voip-bounces@puck.nether.net</FONT>
<BR><FONT SIZE=2>> [<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On</FONT>
<BR><FONT SIZE=2>> Behalf Of Rogers, Jeremy</FONT>
<BR><FONT SIZE=2>> (WMG)</FONT>
<BR><FONT SIZE=2>> Sent: Tuesday, August 07, 2007 3:03 PM</FONT>
<BR><FONT SIZE=2>> To: cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>> Subject: [cisco-voip] Speakerphone cuts out</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> I have a user who is having a random issue. He has</FONT>
<BR><FONT SIZE=2>> an IP phone at his house</FONT>
<BR><FONT SIZE=2>> behind a hardware firewall. On occasion he said the</FONT>
<BR><FONT SIZE=2>> speakerphone would cut</FONT>
<BR><FONT SIZE=2>> out and that there was barely any sound coming out,</FONT>
<BR><FONT SIZE=2>> but if he picked up the</FONT>
<BR><FONT SIZE=2>> receiver he could hear fine. We thought it was a</FONT>
<BR><FONT SIZE=2>> VPN issue, but the same</FONT>
<BR><FONT SIZE=2>> thing just happened to his office phone. Has anyone</FONT>
<BR><FONT SIZE=2>> seen this before?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Jeremy Rogers</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Senior VoIP Engineer</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Warner Music Group</FONT>
<BR><FONT SIZE=2>> </FONT>
</P>
<BR>
<BR>
<P><FONT SIZE=2> ____________________________________________________________________________________</FONT>
<BR><FONT SIZE=2>Shape Yahoo! in your own image. Join our Network Research Panel today! <A HREF="http://surveylink.yahoo.com/gmrs/yahoo_panel_invite.asp?a=7" TARGET="_blank">http://surveylink.yahoo.com/gmrs/yahoo_panel_invite.asp?a=7</A> </FONT></P>
</BODY>
</HTML>