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<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>If you really must do this, I think I know a way.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Do the following:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Place a tag “Start Hold Loop”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Place Play Prompt “thanks for holding” or
whatever<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Place a Get Digit String set for interruptible, Prompt
wave is your hold music (long as you want), Barge in True, Continue on prompt
error True, initial timout 0, retries 0. Filter allows any digit, Input length
1. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'> On
successful do your call to VM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'> On
Timeout do a Goto Label “Start Hold Loop”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'> On
Unsuccessful do a Goto Label “Start Hold Loop”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Should work fine. The Play prompt that says “thanks
for holding” is just there to make it sound less awkward if the prompt
ends and loops around.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Make sure you have an on exception step setup in your
script to end on ContactInactiveException as always.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'>Hope this helps<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Garamond><span style='font-size:12.0pt;
font-family:Garamond'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 color=navy face=Arial><span
style='font-size:12.0pt;font-family:Arial;color:navy;font-weight:bold'>Matt</span></font></b><o:p></o:p></p>
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