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<p class=MsoNormal>Hi,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Has anyone experienced this issue before? I have been tasked
with updating our existing MoH (currently classical music). I place the audio
files to be converted into the relevant directory in CCM and the files are
converted with no errors.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>When listening to the new audio source I have created it
sounds fine when I am put on hold from an internal IP Phone,
analogue/POTS line at home. However when I call from a mobile/cell phone and
put myself on hold the sound quality is very poor – a lot of background
noise/hiss. I have tried call from mobile phones on alternate networks and they
all have the same quailty problem. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CCM 4.1(3) ES110<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Product : Cisco Catalyst 6000 E1 VoIP Gateway<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Device Protocol: Digital Access PRI</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have also tried a variety of music styles and also experimented
with the original file being in MP3 or WAV format, but still get this same
issue.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any thoughts as to what could be the cause or hopefully the
solution to this issue?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Many Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Simon<o:p></o:p></p>
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