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<DIV dir=ltr align=left><SPAN class=343382218-16082007><FONT face=Arial
color=#0000ff size=2>When a user calls into voicemail option 4 -> option 3
-> option 2</FONT></SPAN></DIV>
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<DIV><FONT face=Arial color=#0000ff size=2><A
href="http://www.cisco.com/application/pdf/en/us/guest/products/ps4608/c1626/ccmigration_09186a00803fac65.pdf">http://www.cisco.com/application/pdf/en/us/guest/products/ps4608/c1626/ccmigration_09186a00803fac65.pdf</A></FONT><BR></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Tim
Reimers<BR><B>Sent:</B> Thursday, August 16, 2007 12:30 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] UNITY 4.01 - Changing
the "recorded name" in a usersvoicemail box<BR></FONT><BR></DIV>
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<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi –<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m wondering what the menu options
are for re-recording a users ‘recorded name’ in Unity 4.01
???<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We do not have Unity PCA set up, nor
are users trained on it.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">But I have several users that have
gotten married and want to change the recorded name in their Unity
mailbox.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">They can change their standard and
alternate greetings, but cannot seem to change their “recorded
name”<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I considered just blowing away their
mailbox and creating a new one, but some of them have voicemails they want to
keep, some don’t communicate with me about having checked all voicemails,
etc…<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Is there a way the users can
re-record their own “recorded name’ by using the voice menus in Unity
available via their phone ??<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks,
Tim<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>