<HTML dir=ltr><HEAD><TITLE>Re: [cisco-voip] Unregistered IP Phones [bcc][faked-from][html-rem]</TITLE>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Sounds like a networking problem to me, not necessarily directly connected to call manager.</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>Don't know your topology and services but a general network health check is always good thing to do, check things like broadcast per second, routers and switches cpu and memory load, spanning tree topologies, unstable links and such.</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>TAC case might not be a bad idea in scenarios like that.</FONT> </DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on behalf of omar parihuana<BR><B>Sent:</B> Fri 8/17/2007 9:31 AM<BR><B>To:</B> Nicolás Menoni<BR><B>Cc:</B> cisco-voip<BR><B>Subject:</B> Re: [cisco-voip] Unregistered IP Phones [bcc][faked-from][html-rem]<BR></FONT><BR></DIV>
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<P><FONT size=2>Hi,<BR><BR>Thanks for your response...<BR><BR>I re-checked the NIC and no errors, also the mismatch in the speed and<BR>duplexing, all is ok!, neither Firewall between CCM and IP Phones, so I<BR>don-know what's wrong? I checked the CCM resources, network resources, and<BR>all seems ok. what other test can i realize?<BR><BR>Thanks again for your sugesstions...<BR><BR>Rgds.<BR><BR><BR>On 8/16/07, Nicolás Menoni <nmenoni@yahoo.com> wrote:<BR>><BR>> I think it could be a problem in the NIC (network<BR>> interface card) of the CCM server. It could be a<BR>> mismatch in the speed or duplexing or something like<BR>> that, for this, the keepalive can't reach the<BR>> destination.<BR>><BR>> Ok, bye, Nicolás.<BR>><BR>><BR>> --- omar parihuana <omar.parihuana@gmail.com><BR>> escribió:<BR>><BR>> > Hi List,<BR>> ><BR>> > Since two weeks I have issues with my IP Phones,<BR>> > after check CCM 4.0 I saw<BR>> > a lot of errors by device unregistered, and my users<BR>> > are complain because<BR>> > the calls in course are dropped. I don't know why<BR>> > the IP Phones<BR>> > unregistered, pls any suggestions... thanks.<BR>> ><BR>> > My CCM logs are:<BR>> ><BR>> ><BR>> > Event Type: Error<BR>> ><BR>> > Event Source: Cisco CallManager<BR>> ><BR>> > Event Category: None<BR>> ><BR>> > Event ID: 3<BR>> ><BR>> > Date: 16/08/2007<BR>> ><BR>> > Time: 10:25:04 a.m.<BR>> ><BR>> > User: N/A<BR>> ><BR>> > Computer: PECMA01<BR>> ><BR>> > Description:<BR>> ><BR>> > Error: DeviceUnregistered - Device unregistered.<BR>> ><BR>> > Device name.: SEP0013605818CA<BR>> ><BR>> > Device IP address.: 10.20.0.132<BR>> ><BR>> > Device type. [Optional]: 30007<BR>> ><BR>> > Device description [Optional].: Patricia Verastegui<BR>> > 2237<BR>> ><BR>> > Reason Code [Optional].: 8<BR>> ><BR>> > App ID: Cisco CallManager<BR>> ><BR>> > Cluster ID: PECMA01-Cluster<BR>> ><BR>> > Node ID: 10.20.0.16<BR>> ><BR>> > Explanation: A device that has previously registered<BR>> > with Cisco CallManager<BR>> ><BR>> > has unregistered. This event may be issued as part<BR>> > of normal unregistration<BR>> ><BR>> > event or due to some other reason such as loss of<BR>> > keepalives.<BR>> ><BR>> > Recommended Action: No action is required if<BR>> > unregistration of this device<BR>> ><BR>> > was expected..<BR>> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> > Event Type: Error<BR>> ><BR>> > Event Source: Cisco CallManager<BR>> ><BR>> > Event Category: None<BR>> ><BR>> > Event ID: 3<BR>> ><BR>> > Date: 16/08/2007<BR>> ><BR>> > Time: 10:24:52 a.m.<BR>> ><BR>> > User: N/A<BR>> ><BR>> > Computer: PECMA01<BR>> ><BR>> > Description:<BR>> ><BR>> > Error: DeviceUnregistered - Device unregistered.<BR>> ><BR>> > Device name.: SEP00131A41940B<BR>> ><BR>> > Device IP address.: 10.20.1.114<BR>> ><BR>> > Device type. [Optional]: 30007<BR>> ><BR>> > Device description [Optional].: Stephanie Kilimajer<BR>> > 2215<BR>> ><BR>> > Reason Code [Optional].: 8<BR>> ><BR>> > App ID: Cisco CallManager<BR>> ><BR>> > Cluster ID: PECMA01-Cluster<BR>> ><BR>> > Node ID: 10.20.0.16<BR>> ><BR>> > Explanation: A device that has previously registered<BR>> > with Cisco CallManager<BR>> ><BR>> > has unregistered. This event may be issued as part<BR>> > of normal unregistration<BR>> ><BR>> > event or due to some other reason such as loss of<BR>> > keepalives.<BR>> ><BR>> > Recommended Action: No action is required if<BR>> > unregistration of this device<BR>> ><BR>> > was expected..<BR>> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> > Event Type: Error<BR>> ><BR>> > Event Source: Cisco CallManager<BR>> ><BR>> > Event Category: None<BR>> ><BR>> > Event ID: 3<BR>> ><BR>> > Date: 16/08/2007<BR>> ><BR>> > Time: 10:24:34 a.m.<BR>> ><BR>> > User: N/A<BR>> ><BR>> > Computer: PECMA01<BR>> ><BR>> > Description:<BR>> ><BR>> > Error: DeviceTransientConnection - Transient<BR>> > connection attempt.<BR>> ><BR>> > Connecting Port: 0<BR>> ><BR>> > Device name [Optional].:<BR>> ><BR>> > Device IP address.: 10.20.20.45<BR>> ><BR>> > Device type. [Optional]: 255<BR>> ><BR>> > Reason Code [Optional].: 6<BR>> ><BR>> > App ID: Cisco CallManager<BR>> ><BR>> > Cluster ID: PECMA01-Cluster<BR>> ><BR>> > Node ID: 10.20.0.16<BR>> ><BR>> > Explanation: A connection was established and<BR>> > immediately dropped before<BR>> ><BR>> > completing registration. Incomplete registration may<BR>> > indicate a device is<BR>> ><BR>> > rehoming in the middle of registration. The alarm<BR>> > could also indicate a<BR>> ><BR>> > device misconfiguration, database error, or an<BR>> > illegal/unknown device<BR>> ><BR>> > trying to attempt a connection.<BR>> ><BR>> > Recommended Action: No action is required if this<BR>> > event was issued as a<BR>> ><BR>> > result of a normal device rehome..<BR>> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> > Event Type: Error<BR>> ><BR>> > Event Source: Cisco CallManager<BR>> ><BR>> > Event Category: None<BR>> ><BR>> > Event ID: 3<BR>> ><BR>> > Date: 16/08/2007<BR>> ><BR>> > Time: 10:24:29 a.m.<BR>> ><BR>> > User: N/A<BR>> ><BR>> > Computer: PECMA01<BR>> ><BR>> ><BR>> === message truncated ===><BR>> _______________________________________________<BR>> > cisco-voip mailing list<BR>> > cisco-voip@puck.nether.net<BR>> > <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>><BR>><BR>> __________________________________________________<BR>> Correo Yahoo!<BR>> Espacio para todos tus mensajes, antivirus y antispam ¡gratis!<BR>> Regístrate ya - <A href="http://correo.espanol.yahoo.com/">http://correo.espanol.yahoo.com/</A><BR>><BR><BR><BR><BR>--<BR>Omar E.P.T<BR>-----------------<BR>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></FONT></P></DIV></BODY></HTML>