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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>\<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a central call manager on a big campus and one remote
branch. The central site had serious issues with calls being stuck in the cisco
attendant console Queue. Cisco eventually gave up and told us to rather install
ARC. I am now trying to convince the customer to fork out the bucks for it. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Now one of the branches are playing up – also using
the cisco attendant console software combined with 7960 phones. I verified the
Qos on our wan MPLS links and looks fine – no drops in the Realtime class
where I put the g729 voice traffic as well as the signaling traffic etc. But
the remote attendants complain about their consoles freezing up. Has anyone –
any good suggestions on an easy way to monitor the attendant signaling with
CCM. I looked at the Qos already and also tested basic IP connectivity when
they complain plus looked at some of the performance counters in prefmon fro
call manager attendant and things look normal.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>erik <o:p></o:p></span></font></p>
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