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<DIV><SPAN class=835053314-21082007><FONT face=Arial size=2>Hi
All,</FONT></SPAN></DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial size=2>The customer we have
implemented IPCC for is complaining that they used to have an "arrow" next to
one of their lines to indicate that there was a call waiting for them, and they
are asking me to provide them with a visal aid to show them there is a call in
queue without using the "state" softkey of the IPCC Phone Agent service. (Some
people dont like change as we all know!)</FONT></SPAN></DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial size=2>Has anyone ever used
a 3rd party that has provided something similair to this?</FONT></SPAN></DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2>Cheers,</FONT></SPAN></DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=835053314-21082007><FONT face=Arial
size=2>Johnny</FONT></SPAN></DIV><FONT SIZE=3><BR>
<BR>
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