<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PersonName"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:595.3pt 841.9pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-GB link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have configured the AA feature on the CCME ver 4.0 on a
Cisco 3845 platform. When I dial the pilot number for the AA application, the
welcome and options messages play. However when you select the option, the call
gets routed to the ephone-hunt group but the IP Phone does not ring and
displays a message” 1 call in queue” and I am unable to retrieve
the call. The ringer light flashes but there is no audible ring and answering
the call does not retrieve it from the call queue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can any please assist.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=2 color=maroon face=Arial><span
lang=EN-ZA style='font-size:10.0pt;font-family:Arial;color:maroon;font-weight:
bold'>Regards,</span></font></i></b></em> <br>
<st1:PersonName w:st="on"><b><i><font size=2 color=maroon face=Arial><span
lang=EN-ZA style='font-size:10.0pt;font-family:Arial;color:maroon;font-weight:
bold;font-style:italic'>Errol Kandasami</span></font></i></b></st1:PersonName>
<br>
<b><i><font size=2 color=maroon face=Arial><span lang=EN-ZA style='font-size:
10.0pt;font-family:Arial;color:maroon;font-weight:bold;font-style:italic'>LAN/WAN
Design and Systems Integration</span></font></i></b> <br>
<b><i><font size=2 color=maroon face=Arial><span lang=EN-ZA style='font-size:
10.0pt;font-family:Arial;color:maroon;font-weight:bold;font-style:italic'>Telephone:
012- 6806332</span></font></i></b> <br>
<b><i><font size=2 color=maroon face=Arial><span lang=EN-ZA style='font-size:
10.0pt;font-family:Arial;color:maroon;font-weight:bold;font-style:italic'>Cell:
082 4106480</span></font></i></b> <br>
<b><i><font size=2 color=maroon face=Arial><span lang=EN-ZA style='font-size:
10.0pt;font-family:Arial;color:maroon;font-weight:bold;font-style:italic'>Fax:
012 - 6808222</span></font></i></b> <br>
<b><i><font size=2 color=maroon face=Arial><span lang=EN-ZA style='font-size:
10.0pt;font-family:Arial;color:maroon;font-weight:bold;font-style:italic'>e-mail:
kandasee@telkom.co.za</span></font></i></b> <br>
<font size=2 color=navy><span lang=EN-ZA style='font-size:10.0pt;color:navy'>The
one who kneels before God can stand up to anything.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
<table><tr><td bgcolor=#ffffff><font color=#000000><html><br>
<body><br>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
This e-mail is subject to an electronic communication legal notice, available at :<br>
<a href="http://www.telkom.co.za/TelkomEMailLegalNotice.PDF">http://www.telkom.co.za/TelkomEMailLegalNotice.PDF</a><br>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
</body><br>
</html><br>
</font></td></tr></table>